Marra Stephenson

Balancer
DISC Type : S

Account Executive, Card Services at Fiserv

Buford, Georgia, United States

Overview

Marra Stephenson is a client-focused Account Executive at Fiservs Card Services division, leveraging over six years of experience to build lasting client relationships. With an MBA from Capella University, she is adept at collaborating with partners to deliver successful card product solutions. Colleagues describe her as a delight to work with.

Driven by a passion for continuous improvement, Marra is focused on leadership and innovation, as evidenced by her advanced business coursework. She shows an interest in emerging consumer technology trends and follows major technology consulting firms like Oracle and Accenture.

Her diverse career path includes roles as an executive recruiter, an operations manager for a construction firm, and a womens shoe manager at Nordstrom.

Personality Overview

Formal Mannered

Process-Oriented

Empathetic

They are confident about making long-term decisions.  They are polite and respectful but practical. Even if it takes time, they prefer following the process.

Topics They Care About

Client Relationship Building
Her profile emphasizes a passion for creating long-term client partnerships built on trust, transparency, and a dedicated focus on customer needs.
Financial Card Services
As an Account Executive in Card Services at Fiserv, she is deeply involved in the implementation and execution of the company's card products.
Leadership Development
She has pursued an MBA and completed courses in business leadership and global innovation, indicating a focus on continuous professional skill enhancement.

Media Appearances

Marra has no verified media appearances

Work History

7-2017
Account Executive, Card Services at Fiserv
6-2013 - 7-2017
Assistant Manager for Women's Shoes at Nordstrom
1-2006 - 1-2013
Operations Manager at Stephenson Construction LLC
1-2004 - 7-2005
Project Manager/HR Business Manager at EMT, Inc.
1-1998 - 7-2001
Sr. Executive Recruiter at Contract Recruiter

Education

Bachelor of Science - BS from Tuskegee University
2015 - 2018
Master of Business Administration (MBA) from Capella University

More Information

Social Presence :

Prographics :

Exp : 24 Location : Buford, Georgia, United States Job Level : N/A Designation : Account Executive, Card Services at Fiserv
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Insights For Selling To Marra

During A Call Or A Meeting

DO's

  • Actively address their concerns around change, risk, and acceptance by users
  • Unless they are the decision maker, bring other stakeholders into the process early
  • Be very observant about how they perceive the risk in the decision

DONT's

  • Skip mentioning details that are confusing
  • Don’t push them for a no, take the lack of yes as a no after a certain point
  • Do not sound very transactional, make extra effort to be genuinely interested

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Marra is

  • Low-risk, adoption by others and strong collaterals matter the most to them.
  • Will you ever get a clear answer from Marra

  • They never like to say no directly, they postpone the decisions or just go silent.

Insights For Deal Planning

    How fast (or slow) will Marra move?

  • They can be very slow in making decisions.
  • Can Marra take some risk or not?

  • They are very likely to play it safe rather than taking risk.

You And Marra

Personality Compatibility


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