Marta Carrasco
Critic · DISC type CMarta is a team leader with over 15 years of experience in contact centers, currently serving as the Head of Customer Experience for Digital Channels at Claro Chile. She specializes in redesigning processes and building high-performance teams, supported by a recent diploma in Digital Transformation.
She demonstrates a strong commitment to continuous professional development, having completed numerous courses in leadership, active listening, and teamwork. Her drive for learning is a consistent theme throughout her career, showing her adaptability and desire to stay current with industry trends.
Unique fact: Marta participated in a specialized training program for Contact Center Platforms with Tyco in Jacksonville, USA.
Read the full overview →How Marta shows up
They don’t appreciate bells and whistles unless backed by data. They enjoy working alone and do not rely on others very often. They prefer to do logical analysis and value evidence over emotions.
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Work history
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DISC profile (public)
Calculativeness (C)
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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