Marta is a team leader with over 15 years of experience in contact centers, currently serving as the Head of Customer Experience for Digital Channels at Claro Chile. She specializes in redesigning processes and building high-performance teams, supported by a recent diploma in Digital Transformation.
She demonstrates a strong commitment to continuous professional development, having completed numerous courses in leadership, active listening, and teamwork. Her drive for learning is a consistent theme throughout her career, showing her adaptability and desire to stay current with industry trends.
Unique fact: Marta participated in a specialized training program for Contact Center Platforms with Tyco in Jacksonville, USA.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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