Angie Rehbein in

Angie Rehbein

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Subgerente de Experiencia de Pacientes at Clínica Alemana de Santiago
📍 Chile

Angie Rehbein is a patient experience leader, currently the Deputy Manager of Patient Experience at Clínica Alemana de Santiago. An experienced Commercial Engineer with specialized diplomas in customer intelligence and patient experience, she has a proven track record of driving service quality improvements in both the telecom and healthcare sectors.

While her profile is professionally focused, she shows a keen interest in the strategies of major global companies like Google, Nestlé, and Procter & Gamble. Her specialized education in negotiation and pricing suggests a passion for understanding the broader business dynamics behind customer-facing roles.

She recently led the launch of a "Person-Centered Care" strategy, a key initiative to embed patient focus into her organizations culture.

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Experience
16 Years
Current Role
Subgerente de Experiencia de Pacientes
Location
Chile
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics Angie cares about

Patient-Centered Care
She is passionate about putting patients at the center of healthcare, personally announcing and leading the launch of her clinic's Person-Centered Care strategy.
Customer Experience Strategy
Her entire career, from telecom to healthcare, has been dedicated to improving the customer journey, from mapping and design to continuous improvement.
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Career

Work history

5-2025
Subgerente de Experiencia de Pacientes
Clínica Alemana de Santiago
8-2021 - 5-2025
Jefe de Servicio al Cliente y Experiencia de Pacientes
Clínica Alemana de Santiago
3-2019 - 4-2021
Jefe de Experiecia Clientes
Claro Chile S.A.
6-2015 - 2-2019
Jefe Calidad y Mejora Continua
Claro Chile S.A.
10-2014 - 5-2015
Jefe Back Office
Claro
In the press

Media appearances

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Education
2001 - 2006
Ingeniero Comercial
Universidad Tecnica Federico Santa Maria
2019 - 2019
Certificación CEM Expert
IZO
2011 - 2011
Curso Negociacion y Pricing
Universidad de Chile
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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