Martyn Miller

Examiner
DISC Type : sc

National Dispatch, & Welfare Manager at Armourguard Security

New Zealand

Overview

Martyn Miller is a manager at Armourguard Security, responsible for National IT, Dispatch, and Welfare. His career showcases extensive experience in security operations and technical service management, with previous leadership roles at Tyco Fire & Security and Gen-i. He holds a Diploma in Business Studies from Unitec.

Personality Overview

Overcautious

Process Oriented

Unexpressive

The only way to convince them is by showing them examples and ample proof.  Being observant comes to them naturally. They are heavily focused on quality and prefer doing things the right way, even if it takes time.

Topics They Care About

Security Operations
His career at both Armourguard and Tyco has been centered on managing critical monitoring, dispatch, and welfare functions for security services.
IT Service Management
His background includes roles like Technical Operations Manager and Service Desk Manager, showing a strong focus on IT service delivery and support.
Employee Welfare
Welfare is an explicit part of his title in his current and previous roles, highlighting it as a key area of focus and responsibility.

Media Appearances

Martyn has no verified media appearances

Work History

12-2014
National Dispatch, & Welfare Manager at Armourguard Security
2-2007 - 12-2014
Monitoring, Dispatch, and Welfare Manager at Tyco Fire & Security
1-2005 - 2-2007
Technical Operations Manager at gen-i
1-2001 - 1-2005
Service Desk Manager - at gen-i
1999 - 2001
Team Leader at Air New Zealand

Education

1981 - 1986
Education details unavailable from St Peters College Auckland
1981 - 1986
Dploma in Busienss Studies from Unitec

More Information

Social Presence :

Prographics :

Exp : 27 Location : New Zealand Job Level : Middle Designation : National Dispatch, & Welfare Manager at Armourguard Security
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Insights For Selling To Martyn

During A Call Or A Meeting

DO's

  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Ask them which other stakeholders would be important for this purchase decision

DONT's

  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't rely on relationship building even if they act pleasantly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Martyn is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Martyn

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Martyn move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Martyn take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Martyn

Personality Compatibility


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