Mary Flett (Haviland)
Login to view DISC.Mary Flett (Haviland) is the Head of Customer Service at Castle Water, where she has progressed through several management roles. Her leadership contributed to the company being shortlisted for Customer Satisfaction at the British Business Awards. She holds a Global MBA from Alliance Manchester Business School and an MA from the University of St Andrews.
Drawing on her academic background in languages, Mary has experience handling diverse visitor enquiries in several languages from her time at VisitScotland. Her university excellence in Spanish highlights a strong aptitude for communication and connecting with people from different backgrounds, an asset she brings to her customer-facing leadership role.
She was awarded the Alan Paterson Excellence Prize for achieving the best Honours Degree in the Spanish Department at university.
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