Matt Kerlin

Energizer
DISC Type : I

Manager of Customer Support at QuotaPath

Austin, Texas, United States

Overview

Matt has no verified overview

Personality Overview

Big Picture Person

Full Of Energy

Informal

They are really good at seeing what the long-term impacts of their decisions could be.  They are always positive and upbeat, so take their promises with a pinch of salt. Unlike C or D types, they are vocal with their opinions but not so much with their questions.

Topics They Care About

Matt has no verified topics they care about

Media Appearances

Matt has no verified media appearances

Work History

8-2023
Manager of Customer Support at QuotaPath
5-2022 - 8-2023
Customer Success Manager at QuotaPath
9-2021 - 5-2022
Customer Success Operations Manager at Ruby
3-2020 - 9-2021
Senior Manager of Customer Success at Digital Pharmacist Inc.
6-2019 - 3-2020
Manager of Customer Success & Implementation at Digital Pharmacist Inc.

Education

Bachelor's degree from Kennesaw State University
Mass Communication/Media Studies from University of South Carolina

More Information

Social Presence :

Prographics :

Exp : 13 Location : Austin, Texas, United States Job Level : Middle Designation : Manager of Customer Support at QuotaPath
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Insights For Selling To Matt

During A Call Or A Meeting

DO's

  • Speak enthusiastically with energy, maintain a clear and confident tone
  • Talk about their team and how your product will help them do things better and easier
  • Do some small talk, ask them how things are going on their side

DONT's

  • Avoid overloading them with too much detail
  • Don’t be too formal, focus on building comfort and trust
  • Avoid ifs and buts, don’t talk too much about the risks etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Matt is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Matt

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Matt move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Matt take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Matt

Personality Compatibility


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