Matt Leopold πŸ’Ž in

Matt Leopold πŸ’Ž

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Vice President of Customer Success at GCG - We Make Connections Possible!
📍 Greater Philadelphia, United States

Matt is the Managing Director of Strategy & Execution at Gigahaw, specializing in customer experience and digital commerce growth. He has a history of leading major digital transformations at companies like Essity and TE Connectivity. He holds a BS in Commerce & Engineering from Drexel University.

Outside of his professional roles, Matt shows a keen interest in unconventional marketing strategies, as seen in his analysis of The Grateful Dead. He also engages with topics like the real-world impact of AI on productivity and supports companies in the organic food space.

Unique fact: He authored a case study, "The Grateful Dead Marketing Channels for a Service Case Study, " exploring the bands innovative business approach.

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Experience
39 Years
Current Role
Vice President of Customer Success
Job Level
Mid-senior
Location
Greater Philadelphia, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Matt cares about

Customer Experience
He is passionate about driving customer experience excellence and optimizing customer journeys, a core theme throughout his career at Gigahaw, GCG, and Essity.
E-commerce Growth
He has a proven track record of accelerating digital commerce, having been responsible for over $877 million in e-commerce revenue during his tenure at Essity.
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Career

Work history

1-2024 - 10-2024
Vice President of Customer Success
GCG - We Make Connections Possible!
9-2023
Managing Director, Strategy & Execution
Gigahaw LLC
9-2023
Expert
GLG
9-2012 - 8-2023
Director, E-Business / Digital Marketing / E-Commerce
Essity
2009 - 2012
Director, Customer Experience, Global eBusiness
TE Connectivity (formerly Tyco Electronics)
In the press

Media appearances

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Education
1981 - 1986
BS Commerce & Engineering
Drexel University
Masters
School of Hard Knocks
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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