Matthew Chen

Wildcard
DISC Type : csi

Senior Analyst - Travel Revenue Strategy at American Express

New York City Metropolitan Area, United States

Overview

Matthew is a Senior Analyst in Travel Revenue Strategy at American Express with a background in management consulting at Accenture and EY. A graduate from the Texas McCombs School of Business, he is described by colleagues as brilliant, hard-working, confident, and charismatic.

Outside of work, Matthew is a dedicated endurance athlete. He channels his passion for physical challenges into advocacy, using events like cycling and triathlons to raise awareness for Ankylosing Spondylitis, a condition he personally manages with remarkable resilience.

He completed a full Ironman triathlon, which includes a 2.4-mile swim, a 112-mile bike ride, and a 26.2-mile run.

Personality Overview

ROI Driven

Curious But Skeptical

Requires Proof

They typically tend to be late adopters even when they seem friendly and excited about what you have to sell  They are unlikely to ever become strong champions even when the conversations are going well; you should focus on cultivating other champions They are often friendly and nice, but can sometimes suprise you with their piercing questions

Topics They Care About

Travel Revenue Strategy
His current role at American Express is focused on developing revenue strategy for the travel and lifestyle services division.
Endurance Athletics
He has completed a 100-mile bike ride and a full Ironman triathlon, demonstrating significant commitment to endurance sports.
Health & Autoimmune Advocacy
He actively uses his athletic pursuits to raise funds and awareness for Ankylosing Spondylitis, an autoimmune disease he lives with.

Media Appearances

Matthew has no verified media appearances

Work History

2026
Senior Analyst - Travel Revenue Strategy at American Express
2025 - 2026
Senior Strategy Analyst at Accenture
2023 - 2025
Strategy Analyst at Accenture
2022 - 2022
FSO Consultant at EY
2022 - 2022
Corporate Strategy Associate at Workrise

Education

Bachelor of Business Administration - BBA from Texas McCombs School of Business

More Information

Social Presence :

Prographics :

Exp : 5 Location : New York City Metropolitan Area, United States Job Level : N/A Designation : Senior Analyst - Travel Revenue Strategy at American Express
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Insights For Selling To Matthew

During A Call Or A Meeting

DO's

  • Be prepared for a lot of questions, answer them objectively
  • Focus on immediate action-items rather than the larger goals
  • Invite them for a social do but don’t rely solely on the relationship

DONT's

  • Don’t overhype the product/pitch, keep it measured
  • Avoid winging it with them particularly, answer a question only if you know the answer well
  • Avoid phrases like ‘trust me’, ‘you will just love it’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Matthew is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Matthew

  • They are likely to give you a clear answer without taking you around in circles. However, if you share a good relationship, they might not be so forthcoming.

Insights For Deal Planning

    How fast (or slow) will Matthew move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Matthew take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Matthew

Personality Compatibility


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