Matthew McCollum in

Matthew McCollum

Enthusiast · DISC type i
Senior Manager, Customer Experience at Opendoor
📍 Phoenix, Arizona, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
14 Years
Current Role
Senior Manager, Customer Experience
Job Level
Middle
Location
Phoenix, Arizona, United States
Personality Overview

How Matthew shows up

Story Driven
Non-Confrontational
Consensus Focused

They prefer to build relationships rather than staying totally transactional. Unlike D or C types, they are convinced more by stories and testimonials. They tend to be agreeable by nature, so take their promises with a pinch of salt.


Priorities

Topics Matthew cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

11-2024
Senior Manager, Customer Experience
Opendoor
5-2021 - 11-2024
Senior Manager, Transaction Management
Opendoor
8-2019 - 5-2021
Consumer Experience Manager
Opendoor
5-2018 - 8-2019
Closing Manager, Manager
Opendoor
2-2017 - 5-2018
Closing Manager
Opendoor
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2013 - 2015
Master of Science in Psychology
Grand Canyon University
2007 - 2010
Bachelor of Arts in Psychology
Arizona State University
Social presence
in
Behavioral profile

DISC profile (public)

i

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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