Matthew Werth

Critic
DISC Type : C

Director of Dining Services at Western Michigan University

Kalamazoo, Michigan, United States

Overview

Matthew Werth is a seasoned food service executive with over 25 years of leadership experience, currently serving as the Director of Dining Services at Western Michigan University. He holds an M. B. A. from The University of Iowa and is focused on achieving exceptional execution, customer service, and financial performance in large-scale campus dining.

At the University of Iowa, Matthew managed a marketplace that served over one million customers annually.

Personality Overview

ROI Driven

Objective Thinker

Negotiator

They choose to analyze logically and value facts to emotions.  They like to do things independently and don’t look for support from others. It is very likely that they will negotiate pricing or other important terms.

Topics They Care About

Campus Dining Operations
Has over 25 years of experience leading large university dining programs, overseeing residential, retail, and athletic dining services for major universities.
Service Model Innovation
Received an Exceptional Performance Award for developing a service model that could be consistently delivered while meeting diverse customer needs and improving staff morale.
Culinary Team Building
Frequently posts about expanding his culinary teams and has managed combined staffs of over 340 professional and student employees.

Media Appearances

Matthew has no verified media appearances

Work History

9-2025
Director of Dining Services at Western Michigan University
9-2023 - 8-2025
Director Campus Dining with Auxiliary Services at Syracuse University
3-2023 - 9-2023
Associate Director at Penn State University
8-2015 - 3-2023
Operations Manager University Housing & Dining at The University of Iowa
12-2014 - 8-2015
General Manager at ARAMARK Healthcare

Education

1991 - 1996
Bachelor of Arts (BA) from University of Northern Iowa
2016 - 2017
Master of Business Administration (M.B.A.) from The University of Iowa Tippie College of Business

More Information

Social Presence :

Prographics :

Exp : 12 Location : Kalamazoo, Michigan, United States Job Level : Mid-senior Designation : Director of Dining Services at Western Michigan University
URL has been copied!

Insights For Selling To Matthew

During A Call Or A Meeting

DO's

  • Be ready to answer many clarity-seeking questions and requests for information
  • Be ready for penetrating questions and critical examination of your pitch
  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.

DONT's

  • Don't give superficial answers, they are easily rattled by them
  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Make extra effort to not seem pushy or confrontational

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Matthew is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Matthew

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Matthew move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Matthew take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Matthew

Personality Compatibility


Other Western Michigan University Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.