Matthew Xerri

Observer
DISC Type : ic

Head of Operational Excellence at Australia Post

Greater Melbourne Area, Australia

Overview

Matthew has no verified overview

Personality Overview

Value Driven

Curious

Assertive

They are generally good communicators and can be hard to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They often ask many questions and rely heavily on information and documentation.

Topics They Care About

Matthew has no verified topics they care about

Media Appearances

Matthew has no verified media appearances

Work History

1-2025
Head of Operational Excellence at Australia Post
7-2020 - 1-2025
Head of Customer Onboarding at Australia Post
11-2018 - 7-2020
Deal Enablement Centre Manager at Australia Post
3-2017 - 11-2018
Manager Sales System & Process at Australia Post
7-2012 - 3-2017
Chief Operating Officer at Mercedes-Benz Financial Services Australia

Education

2015 - 2017
Master of Business Administration (MBA) from Australian Institute of Business

More Information

Social Presence :

Prographics :

Exp : 27 Location : Greater Melbourne Area, Australia Job Level : Mid-senior Designation : Head of Operational Excellence at Australia Post
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Insights For Selling To Matthew

During A Call Or A Meeting

DO's

  • Build rapport, it will come handy to handle hard questions later
  • Help them realize that there is no personal risk in making this decision
  • Focus on immediate action-items rather than the larger goals

DONT's

  • Avoid making offhand commitments
  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t be too objective but make sure to pad your storytelling with data points

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Matthew is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Matthew

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Matthew move?

  • They like to be detailed and take their time to arrive at decisions.
  • Can Matthew take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Matthew

Personality Compatibility


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