Mauro Cruz

Sharpshooter
DISC Type : DC

Vice President, Customer Partner at Kyndryl

Dallas-Fort Worth Metroplex, United States

Overview

Mauro Cruz is the Vice President and Customer Partner for Kyndryls Insurance business, where he owns executive relationships with strategic clients. With over 18 years of international experience managing P&Ls and complex operations, he focuses on driving transformation and measurable business outcomes. He holds an executive education from HEC Paris and is a certified Project Management Professional.


Recognized as one of the top 10 community leaders worldwide at Atos for an innovative project, which earned him a trip to Paris for a lunch with the CEO.

Personality Overview

Fast But Analytical

ROI Driven

Thorough Evaluator

They prefer to move quickly, and expect the same from others.  They respond well to strong and respectful communication. They like to stay in control of the negotiation or defining of the terms.

Topics They Care About

GenAI in Insurance
He recently highlighted Kyndryl's leadership in GenAI for Insurance, showing pride in helping clients achieve real business outcomes with advanced AI capabilities.
Digital Transformation
His work involves supporting the digital transformation journeys of major partners like Aflac, focusing on delivering impactful and tangible results through technology.
Strategic Partnerships
His role is centered on building deep, trust-based relationships with C-suite executives to align Kyndryl's capabilities with client growth and transformation strategies.

Media Appearances

Mauro has no verified media appearances

Work History

11-2025
Vice President, Customer Partner at Kyndryl
2-2023 - 11-2025
VP - Global Client Delivery Executive at Atos
7-2021 - 2-2023
Senior Director - Head of Business Assurance, Compliance & Service Excellence Americas at Atos
8-2018 - 6-2021
Strategic Program Director at Atos
5-2017 - 7-2018
Head of Application Hosting Services for South America at Atos

Education

12-2020 - 4-2022
Executive education from HEC Paris
2011 - 2012
2011 from Unifil - Centro Universitário Filadélfia

More Information

Social Presence :

Prographics :

Exp : 11 Location : Dallas-Fort Worth Metroplex, United States Job Level : Senior Designation : Vice President, Customer Partner at Kyndryl
URL has been copied!

Insights For Selling To Mauro

During A Call Or A Meeting

DO's

  • Hold your ground without indulging in one-upmanship
  • Be respectful but crisp
  • Speak about competitive differentiation that your product offers

DONT's

  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person
  • Avoid being too verbose
  • Don't try too hard to forge relationships with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mauro is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Mauro

  • If they are not convinced, they will have no hesitation in telling you the same.

Insights For Deal Planning

    How fast (or slow) will Mauro move?

  • If convinced, they can reach decisions quite fast.
  • Can Mauro take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Mauro

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.