Mayank Bansal

Critic
DISC Type : C

Sr. QA Manager at Grazitti Interactive

Chandigarh, Chandigarh, India

Overview

Mayank Bansal is a quality-oriented Sr. QA Manager at Grazitti Interactive with over 14 years of experience in QA and automation. He holds a Master of Science from Birla Institute of Technology and Science, Pilani and is described by colleagues as proactive, result-oriented, and a team player.

He is actively exploring and promoting the use of AI-powered solutions, including voice technology, to enhance every step of the customer journey.

Personality Overview

Objective Thinker

Precise

Information Seeker

Unless the value is proven by data, they are unlikely to value fancy features.  They prefer to analyze logically and value objective facts over emotions. They like to take decisions independently and do not seek others' support often.

Topics They Care About

AI in Customer Support
Promotes using AI-powered solutions and Salesforce Service Voice Cloud to make customer interactions faster and more seamless, as seen in his recent conference activity.
Salesforce Test Automation
Actively engages his professional network to understand and solve the primary challenges associated with automating testing for the Salesforce platform.
QA Process Improvement
Colleagues praise his ability to streamline processes and improve product stability through strong fundamentals in testing and automation.

Media Appearances

Mayank has no verified media appearances

Work History

5-2020 - 10-2023
Sr. QA Manager at Grazitti Interactive
12-2014 - 4-2020
Senior Software Development Engineer Test at Winshuttle
1-2010 - 11-2014
Test Analyst at Infosys
6-2009 - 12-2009
MIS Coordinator at Nokia Siemens Networks

Education

2010 - 2013
Master of Science (M.S.) from Birla Institute of Technology and Science, Pilani
2005 - 2009
Bachelor of Technology (B.Tech.) from Punjab Technical University

More Information

Social Presence :

Prographics :

Exp : 14 Location : Chandigarh, Chandigarh, India Job Level : N/A Designation : Sr. QA Manager at Grazitti Interactive
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Insights For Selling To Mayank

During A Call Or A Meeting

DO's

  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.
  • Tell them what ROI they can expect
  • Be ready to answer many clarity-seeking questions and requests for information

DONT's

  • Do not use very emotional or colorful language
  • Don't give superficial answers, they are easily rattled by them
  • Don’t rush them till they have clearly gotten all the necessary information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mayank is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Mayank

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Mayank move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Mayank take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Mayank

Personality Compatibility


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