Megan Harvick Gordon, ICE-CCP

Enthusiast
DISC Type : i

Manager, Certification Program at CrowdStrike

Seattle, Washington, United States

Overview

Megan Harvick Gordon is a certification professional with over 18 years of experience building global assessment programs for leading tech companies like CrowdStrike, Salesforce, Google, and Adobe. She holds a Master of Arts from the University of New Hampshire and specializes in the entire exam development lifecycle, from design to psychometric analysis.

Megan serves on the Board of Directors for the IT Certification Council (ITCC).

Personality Overview

Non-Confrontational

Optimistic

Amiable & Agreeable

They are generally friendly, so be careful when relying on their word.  They are more about building relationships than just cutting deals. Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

Global Certification Programs
Has spent over 18 years creating and growing global certification programs for major technology firms like CrowdStrike, Google, Salesforce, and Adobe.
Assessment Development
Passionate about the end-to-end exam development lifecycle, focusing on creating valid, reliable, and meaningful assessments based on industry standards.
Value of Certification
Recently conducted a "Value of Certification" survey at CrowdStrike and is focused on supporting the growth of the credentialed community.

Media Appearances

Megan has no verified media appearances

Work History

1-2024
Manager, Certification Program at CrowdStrike
7-2021 - 1-2024
Senior Credential Developer at Salesforce
4-2018 - 7-2021
Global Certification Development Manager at Google
7-2014 - 4-2018
Lead Certification Program Manager at Adobe
9-2012 - 6-2014
Senior Implementation Project Manager at Pearson VUE

Education

Master of Arts - MA from University of New Hampshire

More Information

Social Presence :

Prographics :

Exp : 23 Location : Seattle, Washington, United States Job Level : Middle Designation : Manager, Certification Program at CrowdStrike
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Insights For Selling To Megan

During A Call Or A Meeting

DO's

  • Refer to interesting customer testimonials and stress on great customer experience
  • Ask them how their day is going or exchange some other pleasantries
  • Maintain high, positive energy and convey confidence

DONT's

  • Don’t ask too many questions in one go, weave them into the flow
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don't be critical or challenge them openly, they can react defensively

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Megan is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Megan

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Megan move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Megan take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Megan

Personality Compatibility


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