Megan Luke is the Executive Vice President and Chief Operating Officer of Retail Distribution and Sales Management at PNC Bank. She leads sales and service strategy for PNCs branches, digital channels, and customer care centers, focusing on balancing customer experience with operational risk mitigation. She attended the CBA Executive Banking School.
Outside of her primary role, Megan is deeply invested in community and internal advocacy. She serves as a board member for the Urban League of Greater Pittsburgh and is the local sponsor for PNCs Pittsburgh Proud (LGBTQ+) Employee Business Resource Group, actively championing diversity and inclusion initiatives.
Unique Fact: Megan chairs the Branch Banking and Operations Committee for the Consumer Bankers Association.
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