Megan Myke in

Megan Myke

Inspirer · DISC type id
AI & Self-Serve Experience Manager at 7shifts
📍 Toronto, Ontario, Canada

Megan is an AI & Self-Serve Experience Manager at 7shifts, specializing in designing AI strategies to enhance customer satisfaction and operational efficiency. Her background includes leading chatbot management at Wealthsimple and program management at Ada. Colleagues describe her as a professional, skilled multitasker and reliable leader.

Outside of her direct roles, Megan is passionate about creative problem-solving and sharing her expertise with the broader tech community. She has hosted industry discussions on leveraging AI and system integrations to deliver a seamless customer experience, helping other CX leaders maximize their impact.

She is the winner of Ada’s 2023 Ambitious Innovator Award and describes herself as the "Queen of creative solutions. "

Read the full overview →
Experience
11 Years
Current Role
AI & Self-Serve Experience Manager
Job Level
Middle
Location
Toronto, Ontario, Canada
Personality Overview

How Megan shows up

Generous
Charming & Persuasive
Confident & Optimistic

They don’t mind taking a stand if they believe in something. They measure a product on its merit but can be influenced by strong testimonials. They usually prefer to drive the conversation.

Priorities

Topics Megan cares about

AI Customer Experience
Currently manages AI and self-serve experiences at 7shifts and has hosted webinars on integrating systems for a seamless AI customer journey.
Chatbot Management
Previously led the chatbot management team at Wealthsimple, focusing on designing, testing, and optimizing chatbot solutions to add user value.
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Career

Work history

3-2026
AI & Self-Serve Experience Manager
7shifts
9-2024 - 2-2026
Program Manager, Ada Accelerate
Ada
9-2022 - 9-2024
Client Experience Operations - Chatbot Management
Wealthsimple
12-2020 - 9-2022
Customer Experience Team Lead
Wealthsimple
2-2020 - 12-2020
Customer Experience Manager
Bonsai
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
9-2020 - 10-2020
Marketing/Marketing Management
BrainStation
2019 - 2019
Product Management
BrainStation
Social presence
in
Behavioral profile

DISC profile (public)

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Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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