Megan Myke

Inspirer
DISC Type : id

AI & Self-Serve Experience Manager at 7shifts

Toronto, Ontario, Canada

Overview

Megan is an AI & Self-Serve Experience Manager at 7shifts, specializing in designing AI strategies to enhance customer satisfaction and operational efficiency. Her background includes leading chatbot management at Wealthsimple and program management at Ada. Colleagues describe her as a professional, skilled multitasker and reliable leader.

Outside of her direct roles, Megan is passionate about creative problem-solving and sharing her expertise with the broader tech community. She has hosted industry discussions on leveraging AI and system integrations to deliver a seamless customer experience, helping other CX leaders maximize their impact.

She is the winner of Ada’s 2023 Ambitious Innovator Award and describes herself as the "Queen of creative solutions. "

Personality Overview

Generous

Charming & Persuasive

Confident & Optimistic

They don’t mind taking a stand if they believe in something.  They measure a product on its merit but can be influenced by strong testimonials. They usually prefer to drive the conversation.

Topics They Care About

AI Customer Experience
Currently manages AI and self-serve experiences at 7shifts and has hosted webinars on integrating systems for a seamless AI customer journey.
Chatbot Management
Previously led the chatbot management team at Wealthsimple, focusing on designing, testing, and optimizing chatbot solutions to add user value.
Strategic System Integrations
Has authored articles and hosted events discussing how to strategically integrate tech stacks to make AI agents more effective and valuable.

Media Appearances

Megan has no verified media appearances

Work History

3-2026
AI & Self-Serve Experience Manager at 7shifts
9-2024 - 2-2026
Program Manager, Ada Accelerate at Ada
9-2022 - 9-2024
Client Experience Operations - Chatbot Management at Wealthsimple
12-2020 - 9-2022
Customer Experience Team Lead at Wealthsimple
2-2020 - 12-2020
Customer Experience Manager at Bonsai

Education

9-2020 - 10-2020
Marketing/Marketing Management from BrainStation
2019 - 2019
Product Management from BrainStation

More Information

Social Presence :

Prographics :

Exp : 11 Location : Toronto, Ontario, Canada Job Level : Middle Designation : AI & Self-Serve Experience Manager at 7shifts
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Insights For Selling To Megan

During A Call Or A Meeting

DO's

  • Look like someone who is on top of their game
  • Clearly address the competitive aspects
  • Acknowledge their status and position during the conversation

DONT's

  • Don’t be very informal even if they are being so themselves
  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t be too verbose or overly friendly; a little bit, however, is fine

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Megan is

  • Belief in the value of the product, relationship and a sense of accomplishment matter the most.
  • Will you ever get a clear answer from Megan

  • They are not shy of saying no if they do not develop trust in your product.

Insights For Deal Planning

    How fast (or slow) will Megan move?

  • If they develop confidence in your product and you, then they can make fast decisions.
  • Can Megan take some risk or not?

  • If necessary, they have the ability to take risky decisions.

You And Megan

Personality Compatibility


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