Melanie Southan

Observer
DISC Type : ci

Head of Safety and Security Declarations at HM Revenue & Customs

London, England, United Kingdom

Overview

Melanie has no verified overview

Personality Overview

Example Seeker

Assertive

Curious

They ask a lot of questions and rely heavily on information and collaterals.  They are generally strong communicators and are not easy to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Melanie has no verified topics they care about

Media Appearances

Melanie has no verified media appearances

Work History

10-2022
Head of Safety and Security Declarations at HM Revenue & Customs
12-2018
Head of Imports and EU Trade team at Department for Environment, Food and Rural Affairs
2-2018 - 12-2018
Assistant Director at HM Passport Office
6-2017 - 2-2018
Projects Lead at UK Home Office
6-2013 - 6-2017
Senior Policy Advisor at Defra

Education

1998 - 2001
Bachelor's degree from University of Liverpool
2008 - 2010
Master's degree from University of East London

More Information

Social Presence :

Prographics :

Exp : 14 Location : London, England, United Kingdom Job Level : Mid-senior Designation : Head of Safety and Security Declarations at HM Revenue & Customs
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Insights For Selling To Melanie

During A Call Or A Meeting

DO's

  • Invite them for a social do but don’t rely solely on the relationship
  • Focus on immediate action-items rather than the larger goals
  • Use phrases like ‘clear proof that’, ‘data shows’ etc.

DONT's

  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t brush off any concerns, take all questions seriously
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Melanie is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Melanie

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Melanie move?

  • They like to analyze well and then make their decisions.
  • Can Melanie take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Melanie

Personality Compatibility


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