Melisa Robertson, MHA

Questioner
DISC Type : c

Vice President Operations at ARcare

Little Rock Metropolitan Area, United States

Overview

Melisa Robertson is the Vice President of Operations at ARcare, where she optimizes the effectiveness, efficiency, and quality of patient care. A graduate of the University of Denver with a Master of Science, her background includes providing strategic support to the CEO of Baptist Health, Arkansass largest not-for-profit healthcare system.

Described as a self-starting and goal-oriented risk-taker, Melisas strengths include being futuristic, competitive, and a natural learner. She was selected for Leadership Saline County, reflecting her commitment to community and professional growth. She enjoys participating in leadership training and celebrating the professional success of her colleagues.

Before her career in healthcare, Melisa served as the Executive Director for a Chamber of Commerce.

Personality Overview

Value Seeker

Not Easily Convinced

Systematic

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  They are more likely than others to negotiate on pricing and terms. They prefer to analyze every situation thoroughly.


Topics They Care About

Healthcare Operations
Her core responsibility as VP of Operations at ARcare involves enhancing the efficiency, effectiveness, and quality of patient care across multiple clinics.
Strategic Leadership
Holds a certification in Strategic Planning and her previous role involved implementing complex infrastructure and planning for a large healthcare system.
Leadership Development
She actively participates in leadership training programs and was selected for Class XX Leadership Saline County, indicating a focus on personal and team growth.

Media Appearances

Melisa has no verified media appearances

Work History

3-2025
Vice President Operations at ARcare
5-2014 - 3-2025
Assistant to the President & CEO/Assistant Secretary Baptist Health Board of Trustees at Baptist Health
1-2010 - 5-2014
Executive Director at Heber Springs Chamber of Commerce

Education

Master of Science from University of Denver
Bachelor's degree from University of Central Arkansas

More Information

Social Presence :

Prographics :

Exp : 16 Location : Little Rock Metropolitan Area, United States Job Level : Senior Designation : Vice President Operations at ARcare
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Insights For Selling To Melisa

During A Call Or A Meeting

DO's

  • Back up any claims with data and numbers
  • Tell them that you will come back if you don’t have a good answer for a question
  • If you have a lower priced product compared to the competition, call out the same

DONT's

  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Avoid rushing them, be polite and patient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Melisa is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Melisa

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Melisa move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Melisa take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Melisa

Personality Compatibility


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