Melissa Caperton is a healthcare operations and coding director with 30 years of experience, holding a Doctorate in Health Administration. She specializes in quality improvement, reimbursement, and leading organizations through CMS quality programs like MIPS and QPP. Her expertise lies in enhancing departmental performance through technology, process optimization, and robust educational programs.
Outside of her professional life, Melissa is passionate about giving back to the community. She is involved in church mission trips with her husband, Carlos, to support pastors and their ministries. She actively champions and encourages support for local organizations like the Amanda Ranch, which provides refuge for families to heal.
Unique fact: Melissa was named the AAPC Member of the Year in 2014, an award based on nominations from peers and employers for outstanding professional contributions.
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