Melissa Casagrande
Login to view DISC.Melissa is the Senior Director of Customer Experience and Operational Excellence for Bloomin Brands in Brazil, overseeing brands like Outback and Abbraccio. Her career is focused on enhancing consumer experience through innovation, training, and operational quality. She recently completed the Advanced Boardroom Program for Women, focusing on corporate governance and strategy.
Outside of her primary role, Melissa is passionate about developing talent and invests her time as a mentor in the EXAME | Saint Paul Escola de Negócios program. She is dedicated to fostering the growth of leaders who can create a significant impact in the business community.
She was recently nominated for the prestigious "Personalidade ClienteSA 2025" award, recognizing her contributions to customer experience.
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DISC profile (public)
DISC behavioral profile
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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