Melissa Estelle

Collaborator
DISC Type : is

Director Of Facilities at University Health KC

Kansas City, Missouri, United States

Overview

Melissa Estelle is the Director of Facilities at University Health Lakewood Medical Center, where she manages hospital infrastructure, critical utilities, and budgets. A graduate of Park University, she ensures compliance with The Joint Commission and CMS. She has grown her career internally, having started with University Health as a power plant operator in 2012.

Melissa self-identifies as an "Adventurer, " suggesting a passion for exploration and new experiences. Her professional interests extend to active involvement with ASHRAE, indicating a dedication to the technical and engineering aspects of facility management, which complements her hands-on career progression and strategic leadership role.

In a prior role, she received an award for her significant contribution to achieving LEED EB Silver Certification for three buildings.

Personality Overview

Example Driven

Consensus Builder

Appreciative

Scenarios where both sides can come out as winners appeal to them greatly.  They are more likely to opt for solutions that are proven in the market. Unlike D or C types, they are calm as well as friendly and can give the impression of being more receptive than they actually are.

Topics They Care About

Hospital Infrastructure
Directs daily facility operations for a 90-bed hospital, managing critical utilities like electricity, steam, and medical gases.
Energy Efficiency
Is driven by projects that improve facility efficiencies and deliver measurable cost savings and energy conservation.
Healthcare Compliance
Maintains the facility's adherence to the rigorous standards of The Joint Commission and CMS, a critical part of her role.

Media Appearances

Melissa has no verified media appearances

Work History

1-2012
Director Of Facilities at University Health KC
2-2006 - 12-2011
Chief Maintenance Engineer at Abm Engineering

Education

1-2020 - 3-2022
Bachelor of Science - BS from Park University
Associate of Arts - AA from Metropolitan Community College-Business & Technology

More Information

Social Presence :

Prographics :

Exp : 19 Location : Kansas City, Missouri, United States Job Level : Mid-senior Designation : Director Of Facilities at University Health KC
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Insights For Selling To Melissa

During A Call Or A Meeting

DO's

  • Use phrases like ‘trust me when’, ‘your team will love’ etc.
  • If possible, involve their colleagues in the sales process
  • Show genuine interest in solving their problems

DONT's

  • Don’t get into excessive details unless prompted
  • Don’t ask too many questions that sound too dry and objective
  • Avoid unnecessary confrontation if it arises incidentally

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Melissa is

  • Relationships can play a major role, followed by low risk and strong market validation.
  • Will you ever get a clear answer from Melissa

  • They are not very direct, and unlikely to say no to your face.

Insights For Deal Planning

    How fast (or slow) will Melissa move?

  • They can take their time to make decisions, even if they are constantly involved and friendly.
  • Can Melissa take some risk or not?

  • It is unlikely that they will take many risks.

You And Melissa

Personality Compatibility


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