Melissa Knight Easter in

Melissa Knight Easter

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Inside Sales Manager at Commercial Lightning Protection
📍 Richmond, Virginia, United States

Melissa is an Inside Sales and Client Services Manager at Commercial Lightning Protection, specializing in business growth through strategic bid coordination, contract negotiation, and client relationship management. A recommendation highlights her professionalism and technical expertise. She holds certifications in OSHA 30-Hour Construction and is a licensed Casualty Claims Adjuster.

Based on her social media activity, Melissa values intentional leadership, collaboration, and ensuring employees feel encouraged and connected. She is passionate about recognizing the contributions of skilled tradespeople and is committed to her own continuous personal and professional growth, viewing herself as a "work in progress. "

She has a uniquely diverse background, with an Associate of Science in nursing and experience as a casualty claims adjuster.

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Experience
22 Years
Current Role
Inside Sales Manager
Job Level
Middle
Location
Richmond, Virginia, United States
Personality Overview

How Melissa shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Melissa cares about

Client Relationship Management
Her roles consistently emphasize managing client relationships, ensuring high retention rates, and acting as a client experience specialist.
Intentional Leadership
She shared a post detailing what intentional leadership means, focusing on encouragement, collaboration, and supporting employee well-being.
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Career

Work history

5-2021
Inside Sales Manager
Commercial Lightning Protection
12-2019 - 5-2021
Project Assistant Manager
Commercial Lightning Protection
3-2017 - 12-2019
Office Manager
Anderson Heating & Air
10-2009 - 3-2017
Business Office Manager
HVAC
4-2007 - 10-2009
Casualty Claims Adjuster
INSURANCE CLAIMS CONSULTING SL
In the press

Media appearances

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Education
Associate of Science - AS
Centura College
Certified Casualty Insurance Adjuster
Vale National
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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