Melissa Knight Easter

Inquirer
DISC Type : cd

Inside Sales Manager at Commercial Lightning Protection

Richmond, Virginia, United States

Overview

Melissa is an Inside Sales and Client Services Manager at Commercial Lightning Protection, specializing in business growth through strategic bid coordination, contract negotiation, and client relationship management. A recommendation highlights her professionalism and technical expertise. She holds certifications in OSHA 30-Hour Construction and is a licensed Casualty Claims Adjuster.

Based on her social media activity, Melissa values intentional leadership, collaboration, and ensuring employees feel encouraged and connected. She is passionate about recognizing the contributions of skilled tradespeople and is committed to her own continuous personal and professional growth, viewing herself as a "work in progress. "

She has a uniquely diverse background, with an Associate of Science in nursing and experience as a casualty claims adjuster.

Personality Overview

Judgemental

Upfront

ROI Conscious

They can be nudged to make faster decisions by offering what they value.  They care equally about the product and its potential impact. They respond well to confident salespeople.

Topics They Care About

Client Relationship Management
Her roles consistently emphasize managing client relationships, ensuring high retention rates, and acting as a client experience specialist.
Intentional Leadership
She shared a post detailing what intentional leadership means, focusing on encouragement, collaboration, and supporting employee well-being.
Skilled Trades Recognition
Expressed a strong opinion on the importance of giving skilled tradespeople proper representation and credit for their work.

Media Appearances

Melissa has no verified media appearances

Work History

5-2021
Inside Sales Manager at Commercial Lightning Protection
12-2019 - 5-2021
Project Assistant Manager at Commercial Lightning Protection
3-2017 - 12-2019
Office Manager at Anderson Heating & Air
10-2009 - 3-2017
Business Office Manager at HVAC
4-2007 - 10-2009
Casualty Claims Adjuster at INSURANCE CLAIMS CONSULTING SL

Education

Associate of Science - AS from Centura College
Certified Casualty Insurance Adjuster from Vale National

More Information

Social Presence :

Prographics :

Exp : 22 Location : Richmond, Virginia, United States Job Level : Middle Designation : Inside Sales Manager at Commercial Lightning Protection
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Insights For Selling To Melissa

During A Call Or A Meeting

DO's

  • Stress on the business value that your product offers
  • Highlight the competitive differentiation of your product
  • Ask them questions confidently while doing discovery, don’t be apologetic

DONT's

  • Avoid long winding pitches, stay objective
  • Don’t try to be an alpha salesperson, give them equal space
  • Don’t expect them to change their mind quickly if they say no once

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Melissa is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Melissa

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Melissa move?

  • Their decision making speed is somewhere in the middle.
  • Can Melissa take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Melissa

Personality Compatibility


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