Melissa Masterton in

Melissa Masterton

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Vice President, Revenue Cycle at Novant Health
📍 Charlotte, North Carolina, United States

Melissa Masterton is the Vice President of Revenue Cycle at Novant Health, an integrated healthcare system. With the organization since 1996, she has held progressive financial leadership roles. She earned her Masters in Healthcare Administration from Pfeiffer University and a Bachelor of Science in Accounting from the University of North Carolina at Charlotte.

Beyond her executive role, Melissa is an active leader in her church and local community. She previously served as the Chairperson of the South Park Surgery Board, demonstrating a commitment to community health and governance. She is also a supporter of Charlottes local arts and science initiatives.

She has numerous professional certifications, including FHFMA, CHFP, EHRC, and CRCR, showcasing deep expertise in healthcare finance.

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Experience
16 Years
Current Role
Vice President, Revenue Cycle
Job Level
Senior
Location
Charlotte, North Carolina, United States
Personality Overview

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Communication Style
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Priorities

Topics Melissa cares about

Revenue Cycle Modernization
As VP of Revenue Cycle, she led a complex implementation with Cedar Pay that increased patient payments, boosted patient satisfaction to 90%, and added over $30M in net profit.
Team Leadership & Recognition
Frequently and publicly celebrates her team's milestone service anniversaries, honoring members with up to 45 years of service and highlighting their loyalty and dedication.
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Career

Work history

8-2017
Vice President, Revenue Cycle
Novant Health
9-2010 - 8-2017
Vice President, Finance
Novant Health
3-2009 - 9-2010
Senior Director
Novant Health
In the press

Media appearances

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Education
Master's degree
Pfeiffer University
Bachelor of Science (BS)
University of North Carolina at Charlotte
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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