Melissa Ramey, M.A. in

Melissa Ramey, M.A.

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Director, AI Transformation - Data Insights and User Experience at Salesforce
📍 Atlanta Metropolitan Area, United States

Melissa Ramey is a strategy and operations leader at Salesforce, specializing in AI transformation and agentic innovation. A graduate of Wheaton College, she excels at turning ambitious ideas into executable programs that drive measurable impact. Colleagues describe her as brilliant, approachable, and skilled at bringing clarity to complex projects.

While at Cox Communications, she built an in-house production unit from the ground up, cutting over $500, 000 in annual vendor costs.

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Experience
19 Years
Current Role
Director, AI Transformation - Data Insights and User Experience
Job Level
Mid-senior
Location
Atlanta Metropolitan Area, United States
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics Melissa cares about

AI Agent Adoption
Leads strategy for AI agent rollout and enablement at Salesforce, successfully launching three agents in six months and increasing early adoption by 12%.
Sales Performance
Redesigned the top-performer evaluation process for 15, 000 sellers, which improved productivity by 15% and increased selection accuracy by 55%.
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Career

Work history

12-2025
Director, AI Transformation - Data Insights and User Experience
Salesforce
3-2025 - 12-2025
Director, Strategic AI Agent Operations
Salesforce
3-2022 - 3-2025
Director, Global Enablement Innovation Strategy
Salesforce
11-2020 - 3-2022
Senior Manager, Instructional Design
Cherry Bekaert LLP
1-2019 - 11-2020
Senior Curriculum Design & Developer
Cox Communications
In the press

Media appearances

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Education
2003 - 2005
Master's degree
Wheaton College
1997 - 2001
Bachelor's degree
Roanoke College
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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