Melissa Rebeles

Inquirer
DISC Type : cd

Customer Experience Manager at Culinary Cannabis Company

Chicago, Illinois, United States

Overview

With over 15 years in customer experience management, Melissa Rebeles is the Customer Experience Manager at Culinary Cannabis Company. She focuses on the cannabis industry, leveraging her people-first mindset to build authentic connections and enhance customer loyalty. Melissa holds a Bachelors degree from IADT Chicago.

Melissa is passionate about the intersection of culinary arts and cannabis, frequently highlighting chef-crafted infused products like bolognese with infused olive oil. She values creating lasting relationships through empathy and diplomacy, and actively promotes kindness and collaboration with local partners in her community.

She champions her companys unique "Feel It in 5 Minutes" THC-infused pantry goods, including a distinctive "Canna Boss Sauce" mustard.

Personality Overview

Upfront

Hard To Convince

Demanding

They care equally about the product and its potential impact.  They don’t always try to control the conversation but neither do they like yielding it fully. They focus on objectivity in a pitch and pay little attention to bells and whistles.

Topics They Care About

Customer Experience
Her 15+ year career is dedicated to understanding customer needs and cultivating authentic connections to enhance satisfaction and drive loyalty.
Cannabis Edibles
Manages the customer journey for a company specializing in chef-crafted, flavor-driven, THC-infused pantry goods like oils, sauces, and honey.
Community Partnerships
Actively promotes and expresses gratitude for local partners and dispensaries, viewing collaboration as a cornerstone of long-term success.

Media Appearances

Melissa has no verified media appearances

Work History

8-2025
Customer Experience Manager at Culinary Cannabis Company
8-2024
Customer Experience Manager at Culinary Cannabis Company

Education

11-2007 - 6-2010
Bachelor's degree from IADT CHICAGO

More Information

Social Presence :

Prographics :

Exp : 1 Location : Chicago, Illinois, United States Job Level : Middle Designation : Customer Experience Manager at Culinary Cannabis Company
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Insights For Selling To Melissa

During A Call Or A Meeting

DO's

  • Highlight the competitive differentiation of your product
  • Be crisp while making the pitch
  • Tell them that you are there to help them create visible impact within their organization

DONT's

  • Don't try too hard to get friendly, let it happen with time
  • Don’t expect them to change their mind quickly if they say no once
  • Do not give up if they are not convinced, try again with a different approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Melissa is

  • Belief in the product plays an important role, followed by objective proof and testimonials.
  • Will you ever get a clear answer from Melissa

  • They may hesitate slightly, but if they are not convinced, they will say no.

Insights For Deal Planning

    How fast (or slow) will Melissa move?

  • Their decision making speed is somewhere in the middle.
  • Can Melissa take some risk or not?

  • They can take risks only after they have analyzed the advantages and disadvantages.

You And Melissa

Personality Compatibility


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