Melissa Rich

Questioner
DISC Type : c

Office Associate at MIKE P. HAMBY, D.D.S., P.A

Clayton, North Carolina, United States

Overview

Melissa is an administrative professional with a background in medical and dental office management. Her experience includes roles as an Office Associate and Insurance Coordinator, where she handled claims processing for Medicaid and Medicare. She holds an Associates degree in Medical Management from the University of Phoenix.

Melissa is a dedicated and reliable professional, as evidenced by an Exemplary Attendance Award. She is actively seeking a new role where she can apply her skills to contribute to an organizations growth and mission, and she has expressed interest in companies like Google and GE HealthCare.

Unique fact: She holds a certification in CPR, underscoring her preparedness and background in healthcare environments.

Personality Overview

Price-Sensitive

Systematic

Cautious & Analytical

They prefer to analyze every situation thoroughly.
  They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

Medical Administration
Her career has been focused on roles in dental and medical offices, supported by an Associate's degree in Medical Management.
Healthcare Claims
Has direct experience filing and troubleshooting Medicaid and Medicare claims from a previous role as a claims analyst.
Organizational Growth
Stated in her professional introduction that she aims to contribute to an organization’s growth and mission.

Media Appearances

Melissa has no verified media appearances

Work History

1-2020
Office Associate at MIKE P. HAMBY, D.D.S., P.A
7-2015 - 7-2019
Insurance Coordinator at Jeff Morrison DDS
6-2014 - 8-2015
Customer Service Specialist at Duke Energy Corporation
9-2013 - 3-2014
Accounts Receivable Manager at McWilliam, Henderson & Wall, PLLC
11-2012 - 2-2013
Claims analyst at American Anesthesiology

Education

2011 - 2012
Associates degree Medical Management from University of Phoenix
2009 - 2011
dipolma from Miller-Motte College-Cary

More Information

Social Presence :

Prographics :

Exp : 11 Location : Clayton, North Carolina, United States Job Level : N/A Designation : Office Associate at MIKE P. HAMBY, D.D.S., P.A
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Insights For Selling To Melissa

During A Call Or A Meeting

DO's

  • Tell them that you will come back if you don’t have a good answer for a question
  • Keep some extra margin in hand as they will likely negotiate the pricing
  • Share as much information as possible regarding your product

DONT's

  • Don’t try to be too friendly or informal with them
  • Avoid rushing them, be polite and patient
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Melissa is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Melissa

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Melissa move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Melissa take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Melissa

Personality Compatibility


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