Mercy Senchur

Observer
DISC Type : ci

President and COO at Eat'n Park Hospitality Group

Pittsburgh, Pennsylvania, United States

Overview

Mercy Senchur is the President and Chief Operating Officer for the Restaurant Division at Eatn Park Hospitality Group. A veteran of the company for over 30 years, she is a dedicated leader focused on team development, strategic planning, and creating exceptional guest experiences. She completed the High Potentials Leadership Program at Harvard Business School.

Outside of work, Mercy is deeply invested in community causes. She has been a board member for the non-profit 412 Food Rescue for over a decade, demonstrating a long-standing passion for reducing food waste and supporting the local community. She also values building strong, local business partnerships.

Remarkably, Mercy began her career with Eatn Park as a restaurant server at the age of 16 and ascended to the presidency.

Personality Overview

Example Seeker

Curious

Value Driven

They ask a lot of questions and rely heavily on information and collaterals.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are generally good communicators and can be hard to convince.

Topics They Care About

Leadership Development
She consistently emphasizes investing in her General Managers and teams, viewing their growth and recognition as fundamental to the company's success and culture.
Food Rescue
As a long-serving board member of 412 Food Rescue, she is passionate about the mission to combat food waste and positively impact the community.
Guest Hospitality
Focuses on creating "unforgettable hospitality moments" and believes that empowered, happy team members are the foundation of guest satisfaction and brand loyalty.

Media Appearances

Mercy has no verified media appearances

Work History

5-2024
President and COO at Eat'n Park Hospitality Group
6-2011
Chief Operations Officer at Eat'n Park Hospitality Group
2006 - 2011
VP of Ops at Eat'n park Hospitality Group

Education

1983 - 1986
Education details unavailable from Montabella High School

More Information

Social Presence :

Prographics :

Exp : 20 Location : Pittsburgh, Pennsylvania, United States Job Level : Leadership Designation : President and COO at Eat'n Park Hospitality Group
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Insights For Selling To Mercy

During A Call Or A Meeting

DO's

  • Persuade objectively how your product will help them achieve their goals
  • Invite them for a social do but don’t rely solely on the relationship
  • Share testimonials from known people and give multiple examples of product value

DONT's

  • Don’t brush off any concerns, take all questions seriously
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Avoid making offhand commitments

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mercy is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Mercy

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Mercy move?

  • They like to be detailed and take their time to arrive at decisions.
  • Can Mercy take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Mercy

Personality Compatibility


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