Meredith is a passionate customer-centric leader and the Director of Customer Experience at Ritual. A graduate of the University of Massachusetts Amherst, she specializes in building and executing best-in-class customer experiences and fostering customer-aware cultures. Colleagues describe her as efficient, dedicated, and a powerhouse of knowledge.
Outside of her professional life, Meredith is interested in community engagement, evidenced by her involvement with the Junior League of Boston. During college, she was active in the student-run television station and served as a teaching assistant for a broadcast journalism class, showing an early interest in communications.
Her journey to Ritual began as a customer when she started using their prenatal vitamins after her second positive pregnancy test.
Read the full overview →They do not care very much about building rapport or relationships. They are less concerned about the product and more about its potential impact. They respond better to strong and respectful interactions.
Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.
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