Meredith Molloy

Commander
DISC Type : D

Senior Director, Customer Experience at Ritual

Boston, Massachusetts, United States

Overview

Meredith has no verified overview

Personality Overview

Very Quick

Impact-Driven

Candid & Clear

They do not care very much about building rapport or relationships.  They are less concerned about the product and more about its potential impact. They respond better to strong and respectful interactions.

Topics They Care About

Meredith has no verified topics they care about

Media Appearances

Meredith has no verified media appearances

Work History

3-2025
Senior Director, Customer Experience at Ritual
3-2022 - 3-2025
Director, Customer Experience at Ritual
1-2020 - 3-2022
Senior Manager, Customer Care at Toast, Inc.
9-2019 - 1-2020
Director of Customer Success at Delegate
7-2019 - 9-2019
Director, Customer Experience at Purple Carrot

Education

2004 - 2008
Bachelor of Science - BS from University of Massachusetts Amherst
2000 - 2004
Education details unavailable from Pingree School

More Information

Social Presence :

Prographics :

Exp : 21 Location : Boston, Massachusetts, United States Job Level : Senior Designation : Senior Director, Customer Experience at Ritual
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Insights For Selling To Meredith

During A Call Or A Meeting

DO's

  • Make sure that you circle back fast on any action items, it wins their trust
  • Objectively showcase the impact that your product creates
  • When negotiating terms, help them build an impression that they are the ones calling the shots

DONT's

  • Do not spend too much time focusing on product tech or features
  • Don’t take too much time in sending them information if they ask for any
  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Meredith is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Meredith

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Meredith move?

  • If convinced, they can reach decisions quite fast.
  • Can Meredith take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Meredith

Personality Compatibility


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