Micaela Di Pierro
Login to view DISC.Micaela is a Customer Experience Analyst at Federada Salud, specializing in human-centered design and UX research to enhance the customer lifecycle. Her background in the health services sector, combined with a unique degree in Speech-Language Pathology from the Universidad Nacional de Rosario, gives her a distinct, empathy-driven approach to understanding the stories behind data.
She is passionate about digital communication and content strategy, having worked as a freelance community manager for brands in health, fashion, and sports. Micaela actively shares her professional insights and learnings from books and podcasts with her network, fostering a community around the world of customer experience.
Her academic background in Speech-Language Pathology provides a unique foundation for her work in CX, focusing on communication and human connection.
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