Michael Bentley

Energizer
DISC Type : I

Interim Team Lead/Manager at Unity Health Toronto

Aurora, Ontario, Canada

Overview

Michael is an Epic-certified Applications Specialist and Interim Team Lead at Unity Health Toronto, specializing in Hospital Billing and Claims. He has a track record of leading successful Epic implementations and improving team performance. He holds a Bachelor of Science in Immunology from the University of Toronto.

With a background in immunology, Michael brings a unique scientific and analytical perspective to his technical leadership roles. He maintains an active interest in his alma mater, the University of Toronto, and follows developments within the technical solutions industry.

He has a Bachelor of Science in Immunology, an uncommon background for an Epic technical leader.

Personality Overview

Imaginative

Believer

Big Picture Person

They excel at seeing the bigger picture, and the long-term impact of their decisions.  They are not always early adopters but can be pursuaded by leveraging strong relationships. They are naturally enthusiastic, so take their promise with a pinch of salt.

Topics They Care About

Healthcare Billing
He is Epic-certified in Hospital Billing and Claims, a core focus of his career at multiple major health networks.
Epic Implementation
He successfully led his team through the build and go-live of an Epic implementation at Unity Health Toronto.
Team Leadership
As an interim manager, he focused on reducing team workload and enhancing morale, demonstrating a commitment to effective leadership.

Media Appearances

Michael has no verified media appearances

Work History

9-2025 - 4-2026
Interim Team Lead/Manager at Unity Health Toronto
6-2023
EPR Applications Specialist at Unity Health Toronto
10-2022 - 8-2023
Senior Technical Application Specialist at Scarborough Health Network
9-2020 - 10-2022
Technical Application Specialist at Scarborough Health Network
11-2019 - 9-2020
Epic Application Analyst at Alidade Group

Education

Bachelor of Science - BS from University of Toronto

More Information

Social Presence :

Prographics :

Exp : 8 Location : Aurora, Ontario, Canada Job Level : Junior Designation : Interim Team Lead/Manager at Unity Health Toronto
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Insights For Selling To Michael

During A Call Or A Meeting

DO's

  • Use phrases like ‘people will love’, ‘massive impact’ etc.
  • Do some small talk, ask them how things are going on their side
  • Talk about their team and how your product will help them do things better and easier

DONT's

  • Don’t push them to make a decision too fast, let them get comfortable first
  • Don’t assume a yes just because they have not said no
  • Avoid overloading them with too much detail

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michael is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Michael

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Michael move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Michael take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Michael

Personality Compatibility


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