Michael Daye Jr.

Enthusiast
DISC Type : i

Contact Center Manager of IT-Help Desk & Call Center at Kodak Alaris

Creedmoor, North Carolina, United States

Overview

Michael has no verified overview

Personality Overview

Optimistic

Story Driven

Amiable & Agreeable

They tend to be agreeable by nature, so take their promises with a pinch of salt.
  Unlike D or C types, they are convinced more by stories and testimonials. They prefer to build relationships rather than staying totally transactional.

Topics They Care About

Michael has no verified topics they care about

Media Appearances

Michael has no verified media appearances

Work History

9-2022
Contact Center Manager of IT-Help Desk & Call Center at Kodak Alaris
8-2021 - 9-2022
Call Center Agent at Kodak Alaris
1-2016 - 7-2021
Help Desk Support (hired role) at Kodak Alaris (through Adecco) at Adecco
4-2009 - 7-2015
Chief Executive Officer at K9 Mega®, LLC

Education

8-2003 - 5-2008
Information & Computer Technology from East Carolina University

More Information

Social Presence :

Prographics :

Exp : 16 Location : Creedmoor, North Carolina, United States Job Level : Middle Designation : Contact Center Manager of IT-Help Desk & Call Center at Kodak Alaris
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Insights For Selling To Michael

During A Call Or A Meeting

DO's

  • Ask them how their day is going or exchange some other pleasantries
  • Compliment them about their personality if you get a chance
  • Maintain high, positive energy and convey confidence

DONT's

  • Don't be critical or challenge them openly, they can react defensively
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t ask too many questions in one go, weave them into the flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michael is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Michael

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Michael move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Michael take some risk or not?

  • They can take some low-probability risks if needed.

You And Michael

Personality Compatibility


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