Michael Dickinson in

Michael Dickinson

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Head of Dedicated Service at Gusto
📍 Chandler, Arizona, United States

Michael Dickinson is the Head of Dedicated Service at Gusto, leveraging extensive experience from his long tenure at GoDaddy, where he rose to Senior Director of Care. He specializes in leading customer care, hosting support, and service operations. Michael holds a Bachelor of Science from Arizona State University and is ITIL certified.

[Predicted] Residing in the Phoenix area, Michael likely enjoys the local sports scene. Given his connection to Arizona State University, he probably follows the Sun Devils. He may also be a fan of the regions professional teams, such as the NFLs Arizona Cardinals.

He is actively and consistently focused on expanding his service teams in both Phoenix and Chicago.

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Experience
18 Years
Current Role
Head of Dedicated Service
Job Level
Mid-senior
Location
Chandler, Arizona, United States
Personality Overview

How Michael shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Michael cares about

Customer Service Leadership
His career is defined by leadership roles in customer care, moving from Director at GoDaddy to his current position as Head of Dedicated Service at Gusto.
Payroll Services
He consistently emphasizes the need for strong payroll experience when recruiting for his Dedicated Service teams, highlighting its importance in his division.
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Career

Work history

7-2025
Head of Dedicated Service
Gusto
5-2022 - 7-2025
Head of Partner Care at Gusto
Gusto
8-2020 - 5-2022
Senior Director Care
GoDaddy
6-2017 - 5-2022
Director Customer Care
GoDaddy
1-2017 - 6-2017
Senior Operations Manager, The Online Experience
GoDaddy
In the press

Media appearances

Mike Dickinson | Gusto. Featured in Gusto
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Education
Bachelor of Science (B.S.)
Arizona State University
1999 - 2001
Bachelor’s Degree
Clark County Skills Center
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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