Michael Duncan, MS

Evaluator
DISC Type : CDs

Director of Ambulatory Operations at Mass General Brigham

Providence, Rhode Island, United States

Overview

Michael has no verified overview

Personality Overview

Thorough Evaluator

Fast But Analytical

Quality Focused

They are not very likely to become strong advocates of your product or service  They focus on the results, but can still be quite procedural and analytical about how to get there They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical

Topics They Care About

Michael has no verified topics they care about

Media Appearances

Michael has no verified media appearances

Work History

8-2025
Director of Ambulatory Operations at Mass General Brigham
9-2021 - 8-2025
Sr. Manager, Ambulatory Operations, Access, and Finance at Brown University Health
6-2019 - 11-2022
Program Manager, Ambulatory Operations at Brown University Health
2017 - 6-2019
Revenue Cycle Manager at Shields Health Care Group
2015 - 2017
Regional Customer Care Manager at Shields Health Care Group at Shields Health Care Group

Education

2015 - 2016
(MSM) Masters of Science in Management – Healthcare Administration from Southern New Hampshire University
2009 - 2013
Bachelor of Science (BS) from UNH Peter T. Paul College of Business and Economics

More Information

Social Presence :

Prographics :

Exp : 17 Location : Providence, Rhode Island, United States Job Level : Mid-senior Designation : Director of Ambulatory Operations at Mass General Brigham
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Insights For Selling To Michael

During A Call Or A Meeting

DO's

  • Showcase your competitive superiority clearly when possible or address it at the minimum
  • Showcase how you can impact results but also make sure that you share detailed information too
  • Help them weigh the risks by sharing objective proof points instead of anecdotes and examples

DONT's

  • Avoid too much small talk, just a few formal pleasantries should be fine
  • Avoid inviting them for any social interactions until you have built some rapport with them
  • Avoid making strong statements, instead invite them to agree with you by asking them questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michael is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Michael

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Michael move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Michael take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Michael

Personality Compatibility


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