Michael Duncan, MS

Judge
DISC Type : Dc

Director of Ambulatory Operations at Mass General Brigham

Providence, Rhode Island, United States

Overview

Michael has no verified overview

Personality Overview

Quality Focused

Demanding

Fast But Wary

More than the product, they care about the effectiveness of the product.  They respond better to strong and respectful interactions. They are not focused on building rapport and relationships.

Topics They Care About

Michael has no verified topics they care about

Media Appearances

Michael has no verified media appearances

Work History

8-2025
Director of Ambulatory Operations at Mass General Brigham
9-2021 - 8-2025
Sr. Manager, Ambulatory Operations, Access, and Finance at Brown University Health
6-2019 - 11-2022
Program Manager, Ambulatory Operations at Brown University Health
6-2019
Revenue Cycle Manager at Shields Health Care Group
Regional Customer Care Manager at Shields Health Care Group at Shields Health Care Group

Education

2015 - 2016
(MSM) Masters of Science in Management – Healthcare Administration from Southern New Hampshire University
2009 - 2013
Bachelor of Science (BS) from UNH Peter T. Paul College of Business and Economics

More Information

Social Presence :

Prographics :

Exp : N/A Location : Providence, Rhode Island, United States Job Level : N/A Designation : Director of Ambulatory Operations at Mass General Brigham
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Insights For Selling To Michael

During A Call Or A Meeting

DO's

  • Be respectful but crisp
  • Get to the point quickly instead of spending time doing small talk
  • When negotiating terms, help them build an impression that they are the ones calling the shots

DONT's

  • Avoid being too verbose
  • Don’t take too much time in sending them information if they ask for any
  • Avoid being a storyteller and don’t try to oversell

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michael is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Michael

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Michael move?

  • They can take decisions very fast if you manage to convince them.
  • Can Michael take some risk or not?

  • The risks don’t matter much to them.

You And Michael

Personality Compatibility


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