Michael is a long-tenured director at State Farm, focusing on enterprise transformation, IT experience, and workforce strategy. With over two decades at the company, he leverages his expertise in CX/UX and an MBA from Thunderbird School of Global Management to drive digital initiatives. He holds both AWS Cloud Practitioner and Certified Customer Experience Professional certifications.
He is deeply committed to community development, demonstrated by his volunteer work with 48in48, where he helps build websites for non-profits in Atlanta. This passion for service extends back to his time in the United States Peace Corps, where he focused on community development and education.
Unique fact: Before his long career in insurance, Michael worked as a Regional Banking Consultant in Far East Russia.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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