Michael Hadden

Enigma
DISC Type : dci

Co-Founder, CEO at RoundAbout

Alpharetta, Georgia, United States

Overview

Michael has no verified overview

Personality Overview

Persuasive & Assertive

Fast Follower

Challenger

They are generally strong communicators and are not easy to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing  They are likely to ask many questions and look heavily for supporting proof as well as information.

Topics They Care About

Michael has no verified topics they care about

Media Appearances

Michael has no verified media appearances

Work History

8-2025
Co-Founder, CEO at RoundAbout
1-2024 - 8-2025
Managing Director - Head of VCS Contact Center Optimization at Morgan Stanley
9-2016 - 1-2024
Executive Director, Digital Client Support Optimization at Morgan Stanley
2-2011 - 9-2016
Director, Customer Service | Senior Manager, Elite Client Services at E*TRADE Financial
7-2007 - 2-2011
Sr. Manager, Platinum Client Group at E*TRADE Financial

Education

Bachelor of Science (BS) from University of Florida - Warrington College of Business

More Information

Social Presence :

Prographics :

Exp : 21 Location : Alpharetta, Georgia, United States Job Level : Leadership Designation : Co-Founder, CEO at RoundAbout
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Insights For Selling To Michael

During A Call Or A Meeting

DO's

  • Be prepared for a mix of questions and inquisitiveness, answer them in the tone in which they have been asked
  • Use phrases like ‘clear evidence’, ‘data-based results’ etc.
  • Use a combination of data as well as stories for your pitch, a ppt might not be necessary

DONT's

  • Avoid making offhand commitments, understand the root of their concerns first
  • Don’t try to rush them into a decision, provide all necessary information first
  • Avoid long presentations and just 'high-level' value proposition, dive into the details

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michael is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Michael

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Michael move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Michael take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Michael

Personality Compatibility


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