Michael Helfrich in

Michael Helfrich

Trailblazer · DISC type DI
Director, IT Infrastructure, User Services, and Vendor Management at Indivior
📍 Raleigh-Durham-Chapel Hill Area, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
19 Years
Current Role
Director, IT Infrastructure, User Services, and Vendor Management
Job Level
Mid-senior
Location
Raleigh-Durham-Chapel Hill Area, United States
Personality Overview

How Michael shows up

Friendly But Fast
Persuasive
Charismatic

They respond better to a combination of speed and relationship. They like to keep things under control. They are charming and have the ability to align others behind their decisions.

Priorities

Topics Michael cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

9-2025
Director, IT Infrastructure, User Services, and Vendor Management
Indivior
1-2019 - 9-2025
Director, User Services and Security Operations
Indivior
8-2017 - 1-2019
Head, End User Services
Indivior
8-2015 - 7-2017
Program Director
GSK
12-2014 - 7-2015
Head, Service Transition
GSK
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
1992 - 1996
BS
Springfield College
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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