Michael Hyde in

Michael Hyde

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Strategic Account Executive at Bottomline
📍 Tampa, Florida, United States

Michael is a Strategic Account Executive at Bottomline, specializing in optimizing vendor payments. With over five years in fintech and SaaS startups, he has a track record of building client-facing teams and launching revenue-driving products. Colleagues describe him as creative, proactive, adaptable, and a role model.

He holds an IREM Skill Badge certification for Customer Service and Loyalty, underscoring his expertise in client relations.

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Experience
7 Years
Current Role
Strategic Account Executive
Job Level
Middle
Location
Tampa, Florida, United States
Personality Overview

How Michael shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Michael cares about

Vendor Payments
His current role at Bottomline is focused on helping vendors optimize payments and unlock new revenue through the Paymode-X platform.
Customer Experience
Previously the Head of Customer Experience at Stake and holds a certification in Customer Service and Loyalty from IREM.
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Career

Work history

9-2025
Strategic Account Executive
Bottomline
9-2023 - 9-2025
Head of Customer Experience
Stake
8-2022 - 9-2023
Member Support Manager
Stake
5-2021 - 8-2022
Customer Success Manager
Stake
1-2021 - 5-2021
Team Lead - Vendor Enablement
Bottomline Technologies
In the press

Media appearances

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Education
2013 - 2018
Bachelor of Business Administration - BBA
Southern New Hampshire University
2012 - 2013
Business Administration and Management
Keene State College
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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