Michael McNamara

Commander
DISC Type : D

Executive General Manager Enterprise Services at Australia Post

Greater Melbourne Area, Australia

Overview

Michael McNamara is a technology executive leading large-scale digital transformations at major Australian institutions. Currently modernizing Australia Post, he previously served as CEO of Digital Victoria and was the Group CIO for Services Australia. Colleagues describe him as visionary, strategic, and a supportive leader. He holds a Bachelor of International Commerce.


His leadership as CIO at Services Australia during the Covid-19 pandemic was critical in navigating the technological response to unprecedented demand for federal government services.

Personality Overview

Risk-Taker

Candid & Clear

Decisive

They put a lot of effort into ensuring personal success.  They respond well to strong and respectful communication. They prefer to move quickly, and expect the same from others.

Topics They Care About

Digital Transformation
A core theme of his career, leading modernization agendas at Australia Post, Services Australia, and ANZ to digitize complex legacy systems.
AI Implementation
Actively driving the adoption of AI and data analytics, particularly through a key partnership with Microsoft to enhance operations at Australia Post.
Public Sector Innovation
Has a significant track record of driving technological change and modernization within critical government-related entities like Australia Post and Services Australia.

Media Appearances

Former Services Australia and Vic Gov tech chief puts his stamp on Australia Post. Featured in The Mandarin

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Australia Post brings in new digital, tech and data executive. Featured in IT News (Australia)

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Michael McNamara – Executive General Manager Enterprise Services. Featured in Australia Post

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Work History

7-2023
Executive General Manager Enterprise Services at Australia Post
9-2021 - 7-2023
Chief Executive Officer at Digital Victoria
1-2019 - 9-2021
Group Chief Information Officer (Deputy CEO) at Services Australia
5-2015 - 12-2018
GM Architecture, Delivery Services and Business Management at ANZ
1-2014 - 4-2015
Head of Employee and Workplace Transformation at ANZ

Education

Executive program - Digital Transformation leadership from MIT Sloan School of Management
Bachelor of International Commerce from University College Dublin

More Information

Social Presence :

Prographics :

Exp : 27 Location : Greater Melbourne Area, Australia Job Level : Senior Designation : Executive General Manager Enterprise Services at Australia Post
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Insights For Selling To Michael

During A Call Or A Meeting

DO's

  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.
  • Speak about competitive differentiation that your product offers
  • Hold your ground without indulging in one-upmanship

DONT's

  • Don't try too hard to forge relationships with them
  • Don’t be in a rush to invite them for a social meet and greet
  • Don’t take too much time in sending them information if they ask for any

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michael is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Michael

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will Michael move?

  • If convinced, they can reach decisions quite fast.
  • Can Michael take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Michael

Personality Compatibility


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