Michael (Mike) Piacentini in

Michael (Mike) Piacentini

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Regional Vice President Enterprise North East at Verint
📍 Boston, Massachusetts, United States

Michael is a seasoned executive sales leader at Verint, specializing in transforming the customer experience (CX) for enterprise organizations. With a career spanning over 20 years and a degree from Norwich University, he is known as an exceptional, organized, and intelligent leader who builds high-performing teams.

His professional foundation was built as a Captain in the U. S. Army, where he developed a discipline for high-performance leadership. This military background has been a cornerstone of his career, instilling a deep commitment to character and servant leadership in everything he does.

Unique fact: Michael was awarded the Bronze Star for combat medical action during Operation Desert Storm.

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Experience
32 Years
Current Role
Regional Vice President Enterprise North East
Job Level
Senior
Location
Boston, Massachusetts, United States
Personality Overview

How Michael shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Michael cares about

Customer Experience (CX)
His entire career focuses on helping clients maximize their CX and employee experience strategies to achieve better business outcomes.
Team Leadership
His headline and multiple recommendations highlight his passion for building, mentoring, and motivating high-performing sales teams.
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Career

Work history

3-2026
Regional Vice President Enterprise North East
Verint
8-2025 - 3-2026
Interim Regional Sales Leader Northeast US and Canada & Strategic Enterprise Account Executive
Calabrio, Inc.
6-2025 - 8-2025
Strategic Account Executive
Calabrio, Inc.
4-2019 - 10-2023
Vice President US East
Avaya
1-2016 - 12-2018
Managing Director, Healthcare, Insurance and Life Sciences
Verizon
In the press

Media appearances

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Education
Bachelor’s Degree
Norwich University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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