Michael (Mike) Piacentini in

Michael (Mike) Piacentini

Pioneer · DISC type DIs
Regional Vice President Enterprise North East at Verint
📍 Boston, Massachusetts, United States

Michael is a seasoned executive sales leader at Verint, specializing in transforming the customer experience (CX) for enterprise organizations. With a career spanning over 20 years and a degree from Norwich University, he is known as an exceptional, organized, and intelligent leader who builds high-performing teams.

His professional foundation was built as a Captain in the U. S. Army, where he developed a discipline for high-performance leadership. This military background has been a cornerstone of his career, instilling a deep commitment to character and servant leadership in everything he does.

Unique fact: Michael was awarded the Bronze Star for combat medical action during Operation Desert Storm.

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Experience
32 Years
Current Role
Regional Vice President Enterprise North East
Job Level
Senior
Location
Boston, Massachusetts, United States
Personality Overview

How Michael shows up

Driven But Considerate
Friendly But Fast
Dynamic But Sincere

They have the unique ability to win both love and respect from their team (or outsiders) If they are convinced, they can become very strong champions for your product They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed

Priorities

Topics Michael cares about

Customer Experience (CX)
His entire career focuses on helping clients maximize their CX and employee experience strategies to achieve better business outcomes.
Team Leadership
His headline and multiple recommendations highlight his passion for building, mentoring, and motivating high-performing sales teams.
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Career

Work history

3-2026
Regional Vice President Enterprise North East
Verint
8-2025 - 3-2026
Interim Regional Sales Leader Northeast US and Canada & Strategic Enterprise Account Executive
Calabrio, Inc.
6-2025 - 8-2025
Strategic Account Executive
Calabrio, Inc.
4-2019 - 10-2023
Vice President US East
Avaya
1-2016 - 12-2018
Managing Director, Healthcare, Insurance and Life Sciences
Verizon
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
Bachelor’s Degree
Norwich University
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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