Michael Palumbo, MBA, RHIA

Observer
DISC Type : ic

Process Improvement Manager at CenterWell

Greater Orlando, United States

Overview

Michael has no verified overview

Personality Overview

Curious

Assertive

Example Seeker

They ask a lot of questions and rely heavily on information and collaterals.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are generally strong communicators and are not easy to convince.

Topics They Care About

Michael has no verified topics they care about

Media Appearances

Michael has no verified media appearances

Work History

5-2024
Process Improvement Manager at CenterWell
3-2018
Process Improvement Manager at Conviva Care Centers
7-2015 - 2-2018
Care Delivery and Population Health Strategy at Humana
1-2014 - 12-2015
EMR Analytics and Quality, Project Management at Humana
5-2012 - 1-2014
Clinical Analyst, Innovations at Humana

Education

2000 - 2002
Computer Science from University of Central Florida
2012 - 2012
Health Information Technology from Santa Fe College

More Information

Social Presence :

Prographics :

Exp : 21 Location : Greater Orlando, United States Job Level : Middle Designation : Process Improvement Manager at CenterWell
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Insights For Selling To Michael

During A Call Or A Meeting

DO's

  • Help them realize that there is no personal risk in making this decision
  • Persuade objectively how your product will help them achieve their goals
  • Invite them for a social do but don’t rely solely on the relationship

DONT's

  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t brush off any concerns, take all questions seriously
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michael is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Michael

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Michael move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Michael take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Michael

Personality Compatibility


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