Michael Wetherell

Visionary
DISC Type : Ds

Senior Account Executive at NICE

Greater Phoenix Area, United States

Overview

Mike Wetherell is a customer experience advocate and sales executive specializing in CCaaS, cloud technologies, and unified communications. With an MBA from the University of Phoenix, he focuses on creating repeatable, successful sales processes. Colleagues describe him as talented, passionate, and a high-energy manager.

Based on his education at Northern Arizona University and professional history in the state, Mike may have an affinity for Arizona-based sports. He holds certifications in leadership, indicating a focus on personal and team development outside of his direct sales responsibilities.

He once grew his channel accounts to exceed the annual sales quota by 125%.

Personality Overview

Direct & Assertive

Risk Tolerant

Early Adopter

Reading between the lines and seeing beyond your words comes naturally to them.  They are very professional in their approach and can weigh multiple perspectives together. They might take some time to make their mind up but once they do, they don't change it easily.

Topics They Care About

Customer Experience
His current role is a "Customer Experience Advocate in CCaaS" and he frequently posts about improving customer engagement and self-service tools in contact centers.
Sales Enablement
He defines his role as helping to 'run the plays' that move companies forward, highlighting a core focus on creating effective and repeatable sales processes.
Cloud Communications
His background includes extensive experience with cloud solutions, including IaaS, virtual desktops, and unified communications, as seen in his time at Crexendo.

Media Appearances

Michael has no verified media appearances

Work History

11-2020
Senior Account Executive at NICE
12-2016 - 9-2020
Territory Manager: Mid-Market at Genesys
2-2016 - 12-2016
Territory Manager: Mid-Market Sales in AZ, NM & NV at Genesys | Interactive Intelligence
10-2014 - 1-2016
Director of Sales (Direct Channel), Sales Engineering & Sales Enablement at Crexendo Business Solutions
7-2013 - 8-2014
Director of Sales at Trans-West Network Solutions

Education

1986 - 1991
Bachelor of Science (BS) from Northern Arizona University
Master of Business Administration (M.B.A.) from University of Phoenix

More Information

Social Presence :

Prographics :

Exp : 34 Location : Greater Phoenix Area, United States Job Level : N/A Designation : Senior Account Executive at NICE
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Insights For Selling To Michael

During A Call Or A Meeting

DO's

  • Suggest clear next steps with confidence, don't be vague or hesitant
  • Ask them at the end if they see a strong value prop in your product; expect an honest answer
  • You can spend time on BANT (or other qualification methodology) but keep it to the point

DONT's

  • Don't go over them unless you are left with no other option
  • Don't take their patience for granted, avoid long-winding sermons
  • Don't get into pricing discussions early on, steer conversation towards proven results

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michael is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Michael

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Michael move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Michael take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Michael

Personality Compatibility


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