Michael Wilson
Enthusiast · DISC type iMichael Wilson is the Head of BPO Partnerships at SymTrain, specializing in AI-driven simulations to enhance team performance for CX and L&D leaders. He is a University of North Carolina at Chapel Hill graduate who previously co-founded and served as CEO for Cue, a SaaS application that was later acquired. Colleagues describe him as detail-oriented, energetic, and relentless.
Based on his activities, Michael appears to enjoy connecting with partners and clients in social settings, such as hosting events at baseball games. He values building relationships and fostering conversations outside of a traditional office environment, combining business with recreation.
Unique fact: Michael successfully founded, led, and sold a SaaS company that automated and simplified processes for contact center agents.
Read the full overview →How Michael shows up
They prefer to build relationships rather than staying totally transactional. They tend to be agreeable by nature, so take their promises with a pinch of salt. Unlike D or C types, they are convinced more by stories and testimonials.
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DISC profile (public)
Influence (I)
Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.
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