Michele Feisel

Enthusiast
DISC Type : i

Director of Operations for Corporate HIM at Penn Medicine, University of Pennsylvania Health System

Lansdale, Pennsylvania, United States

Overview

Michele Feisel is the Director of Operations for Corporate HIM at Penn Medicine. With a Masters from Temple University, her career reflects deep expertise in health information management, growing to oversee operations for multiple major hospitals and leading discussions on documentation within health IT systems.

She co-led a discussion at a Penn Medicine IT Roundtable on managing documentation processes within the Epic electronic health record system.

Personality Overview

Story Driven

Consensus Focused

Optimistic

Unlike D or C types, they are convinced more by stories and testimonials.  They are generally friendly, so be careful when relying on their word. They are more about building relationships than just cutting deals.

Topics They Care About

HIM Operations
Her career is focused on directing Health Information Management operations for large hospital systems, including process improvement for documentation.
Healthcare IT & EHR
Co-led a Penn Medicine IT Roundtable discussion on documentation processes and notes management specifically within the Epic EHR system.
Patient Data Integrity
Her focus on incomplete notes and proper documentation highlights a professional concern for the accuracy and completeness of patient health records.

Media Appearances

Michele has no verified media appearances

Work History

9-2020
Director of Operations for Corporate HIM at Penn Medicine, University of Pennsylvania Health System
10-2013 - 9-2020
Senior Manager of Operations, Corporate HIM at University of Pennsylvania Health System
2-2012 - 10-2013
Associate Director of HIM & Professional Fee Abstraction at Hospital of the University of Pennsylvania
7-2001 - 2-2012
Director of HIM - Privacy Officer at Montgomery Hospital
8-1995 - 7-2001
Director of HIM at Hahnemann University Hospital

Education

2009 - 2011
MS from Temple University
Bachelor of Science from Gwynedd Mercy University

More Information

Social Presence :

Prographics :

Exp : 30 Location : Lansdale, Pennsylvania, United States Job Level : Mid-senior Designation : Director of Operations for Corporate HIM at Penn Medicine, University of Pennsylvania Health System
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Insights For Selling To Michele

During A Call Or A Meeting

DO's

  • Compliment them about their personality if you get a chance
  • Give them the opportunity to lead the conversation where possible
  • Speak from experience about success that the product has seen with other customers

DONT's

  • Don't be critical or challenge them openly, they can react defensively
  • Don’t ask too many questions in one go, weave them into the flow
  • Don’t be excessively objective, be like a storyteller with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michele is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Michele

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Michele move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Michele take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Michele

Personality Compatibility


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