Michelle Caulton

Questioner
DISC Type : c

Founder at My Assistant Can

Greater Southampton Area, United Kingdom

Overview

Michelle Caulton is the founder of My Assistant Can, providing virtual executive assistance to busy professionals. With a background in personnel and accounts, she has over 15 years of experience supporting owner-managers within the Vistage executive coaching community. She holds a CIPD qualification in Personnel Practice.

Outside of work, Michelle leads a busy family life with her husband, two sons, and their dog. An avid rugby fan, she can often be found on the touchline of a rugby pitch on weekends and also enjoys taking long walks with her family.

She is actively learning about the daily accessibility challenges faced by British Sign Language (BSL) users.

Personality Overview

Price-Sensitive

Systematic

Value Seeker

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  They are more likely than others to negotiate on pricing and terms. They prefer to fully evaluate every situation.

Topics They Care About

Virtual Assistance
As the founder of My Assistant Can, she is passionate about providing administrative support to help busy people focus on growing their businesses and managing their time.
Executive Coaching
Has spent over 15 years working closely with business owners and chairs within Vistage, the world's leading executive coaching organization.
Youth Rugby
Is an avid rugby fan and spends most weekends on the touchline watching her sons play, indicating a strong personal interest in the sport.

Media Appearances

Michelle has no verified media appearances

Work History

7-2018
Founder at My Assistant Can
9-2013
Virtual Executive Assistant at Paul Knee
4-2017 - 7-2018
Accounts Assistant at Vistage Worldwide, Inc.
8-2014 - 4-2017
Member Services Executive at Vistage Worldwide, Inc.
4-2012 - 8-2014
Virtual Executive Assistant at Steve McNulty

Education

2003 - 2004
CIPD Personnel Practice from Eastleigh College
1996 - 1999
Human Geography with Business Management (BA Hons) from Cheltenham and Gloucester College of Higher Education

More Information

Social Presence :

Prographics :

Exp : 19 Location : Greater Southampton Area, United Kingdom Job Level : Leadership Designation : Founder at My Assistant Can
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Insights For Selling To Michelle

During A Call Or A Meeting

DO's

  • Share as much information as possible regarding your product
  • Tell them that you will come back if you don’t have a good answer for a question
  • Emphasise more on facts and measurable benefits

DONT's

  • Don’t try to be too friendly or informal with them
  • Avoid rushing them, be polite and patient
  • Don’t depend too much on anecdotal evidence, it reduces their confidence

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michelle is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Michelle

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Michelle move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Michelle take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Michelle

Personality Compatibility


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