Michelle Christner BSN, RN-BC, CPHIMS

Critic
DISC Type : C

Member of Northeast Ohio HIMSS AI Committee at HIMSS

Greater Cleveland, United States

Overview

Michelle is a Nurse Informatist and Clinical Systems Analyst with a focus on EMR implementation and workflow design. A graduate of The University of Akron with a BSN and CPHIMS certification, she is also a member of the Northeast Ohio HIMSS AI Committee, contributing her expertise in healthcare technology and interoperability.

Outside of her professional life, Michelle is a dedicated mother. She has been actively and enthusiastically sharing updates and encouraging support for her young daughter, Crystal, who is a finalist in the "Toddler of the Year 2025" competition.

Her daughter, Crystal, is currently a finalist in the national Toddler of the Year contest.

Personality Overview

Precise

Negotiator

Information Seeker

They are quite likely to negotiate on pricing or other key terms.  They don’t appreciate bells and whistles unless backed by data. They prefer to do logical analysis and value evidence over emotions.

Topics They Care About

AI in Healthcare
Serves on the Northeast Ohio HIMSS AI Committee and has experience as an AI Data & Workflow Contributor for model development.
Clinical Workflow Design
Her roles focus on facilitating the design, education, and implementation of clinical application workflows to optimize EMR systems for providers.
Patient Engagement
Previously developed and presented a patient education program that successfully increased patient portal sign-ins from 2% to 25%.

Media Appearances

Michelle has no verified media appearances

Work History

9-2025
Member of Northeast Ohio HIMSS AI Committee at HIMSS
9-2025 - 11-2025
AI Data & Workflow Contributor at CrowdGen
5-2016
Clinical Systems Analyst II at Crystal Clinic Inc
5-2014 - 5-2016
Clinical Systems Analyst at Western Reserve Hospital
10-2013 - 5-2014
EMR Application Educator at Western Reserve Hospital

Education

2007 - 2011
BSN from The University of Akron

More Information

Social Presence :

Prographics :

Exp : 16 Location : Greater Cleveland, United States Job Level : Mid-senior Designation : Member of Northeast Ohio HIMSS AI Committee at HIMSS
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Insights For Selling To Michelle

During A Call Or A Meeting

DO's

  • Leverage facts and figures wherever possible; use percentages, numbers etc.
  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories
  • Don’t forget to mention how you compare to competition on both features and pricing

DONT's

  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Don’t rush them till they have clearly gotten all the necessary information
  • Don't give superficial answers, they are easily rattled by them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michelle is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Michelle

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Michelle move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Michelle take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Michelle

Personality Compatibility


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