Michelle Curless

Enthusiast
DISC Type : i

Chief Customer Officer (CCO) at Pantheon

United States

Overview

Michelle has no verified overview

Personality Overview

Story Driven

Non-Confrontational

Optimistic

Unlike D or C types, they are convinced more by stories and testimonials.  They agree with others often, so exercise caution when relying on their word. They are more about building relationships than just cutting deals.

Topics They Care About

Michelle has no verified topics they care about

Media Appearances

Michelle has no verified media appearances

Work History

Chief Customer Officer (CCO) at Pantheon
1-2024 - 2-2025
Consultant/Advisor at Freelance
10-2018 - 9-2023
Chief Customer Officer (CCO) at Cheetah Digital
11-2017 - 10-2018
Executive Vice President, Global Client Experience & Transformation at Cheetah Digital
1-2015 - 11-2017
Senior Vice President, Client Success and Services at Monetate, Inc.

Education

Bachelor's Degree from Saint Mary's College

More Information

Social Presence :

Prographics :

Exp : 11 Location : United States Job Level : Leadership Designation : Chief Customer Officer (CCO) at Pantheon
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Insights For Selling To Michelle

During A Call Or A Meeting

DO's

  • Invite them for a lunch or a drink/coffee
  • Maintain high, positive energy and convey confidence
  • Speak from experience about success that the product has seen with other customers

DONT's

  • Don’t be too formal with them, they trust informality more
  • Don’t ask too many questions in one go, weave them into the flow
  • Avoid overloading them with too much information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michelle is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Michelle

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Michelle move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Michelle take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Michelle

Personality Compatibility


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