Michelle Grover

Enthusiast
DISC Type : i

Chief Technology Officer at Slalom

San Francisco Bay Area, United States

Overview

Michelle Grover is the Chief Technology Officer at Slalom, bringing over 30 years of experience from leadership roles at Twilio, SAP Concur, and McKesson. She is responsible for Slaloms global IT strategy, including infrastructure and product engineering, and has a Bachelor of Science from Washington State University.

Outside of her technology career, Michelle is passionate about philanthropy, volunteering for organizations that support women and girls in STEM. She enjoys spending her free time with her son, with whom she shares a love for reading the same books, and her two dogs.

Born in Nigeria, she is a vocal advocate for diversity and inclusion in the tech industry, particularly at the leadership level.

Personality Overview

Amiable & Agreeable

Story Driven

Non-Confrontational

Unlike D or C types, they are convinced more by stories and testimonials.  They tend to be agreeable by nature, so take their promises with a pinch of salt.
 They are more about building relationships than just cutting deals.

Topics They Care About

Women in Technology
Volunteers with organizations that empower women and girls in S. T. E. M. and frequently speaks on the importance of diversity and inclusion in tech leadership.
Global IT Strategy
As Slalom's first CTO, she is responsible for developing the company's IT strategy and empowering its global teams to deliver for customers.
Technology Innovation
In an interview, she highlighted her interest in quantum computing and harnessing technological innovation to improve the lives of colleagues and customers.

Media Appearances

Slalom Taps Former Twilio CIO As First Chief Technology Officer. Featured in CRN

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Tech Moves: Ex‑Twilio CIO named CTO at Slalom; Eviation adds CEO. Featured in GeekWire

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Slalom CTO: 'Quantum computing will change the way we live'. Featured in Silicon Republic

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Work History

10-2022
Chief Technology Officer at Slalom
11-2021
Board Member at Onymos Inc
11-2021 - 5-2023
Board Member at Apptentive
6-2022 - 9-2022
Interim Chief Information and Digital Officer at First Command Financial Services, Inc.
7-2018 - 7-2022
Advisory Board Member at Techtonica

Education

Bachelor of Science - BS from Washington State University

More Information

Social Presence :

Prographics :

Exp : 7 Location : San Francisco Bay Area, United States Job Level : Leadership Designation : Chief Technology Officer at Slalom
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Insights For Selling To Michelle

During A Call Or A Meeting

DO's

  • Invite them for a lunch or a drink/coffee
  • Speak from experience about success that the product has seen with other customers
  • Maintain high, positive energy and convey confidence

DONT's

  • Avoid overloading them with too much information
  • Don’t be too formal with them, they trust informality more
  • Don’t ask too many questions in one go, weave them into the flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michelle is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Michelle

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Michelle move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Michelle take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Michelle

Personality Compatibility


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