Michelle Kenny, CPM

Wildcard
DISC Type : sci

Senior Property Manager at NAI Wisinski of West Michigan

Grand Rapids, Michigan, United States

Overview

Michelle Kenny is a Senior Property Manager at NAI Wisinski of West Michigan with over a decade of experience in residential and commercial properties. A former business owner and Certified Property Manager (CPM), she has managed everything from master-planned communities in Phoenix to high-rises in Chicago, specializing in large-scale capital improvement projects.

Outside of work, Michelle enjoys spending time with her family, traveling, and exploring Michigan. Her stated goal is to show her children the world, reflecting a passion for travel and creating family experiences. She values a collaborative and respectful work environment.

Interesting fact: Michelle began her career in property management accidentally after working in the hospitality industry, where she developed a passion for customer service and helping people.

Personality Overview

Curious But Skeptical

Friendly But Slow

ROI Driven

They typically tend to be late adopters even when they seem friendly and excited about what you have to sell  They are often friendly and nice, but can sometimes suprise you with their piercing questions  They are unlikely to ever become strong champions even when the conversations are going well; you should focus on cultivating other champions

Topics They Care About

Tenant Communication
Believes effective communication is crucial for building trust and ensuring smooth operations, meticulously tracking interactions to foster strong relationships.
Capital Improvements
Has extensive experience managing major projects like elevator modernizations, roof replacements, and large HVAC equipment replacements for high-rise buildings.
Property Curb Appeal
Advocates that small projects, such as landscape refreshes, can significantly impact a property's perception and value.

Media Appearances

Michelle has no verified media appearances

Work History

6-2021
Senior Property Manager at NAI Wisinski of West Michigan
10-2020 - 6-2021
Property Manager at FirstService Residential Illinois
2-2019 - 8-2020
Business Development Manager at Associa
2-2018 - 2-2019
Real Estate Broker at Always Home Real Estate Services, LLC
7-2015 - 2-2019
President at Home Again Community Management

Education

2014 - 2016
Business Administration and Management from Lewis University
2014 - 2016
Business Administration and Management from Lewis University

More Information

Social Presence :

Prographics :

Exp : 10 Location : Grand Rapids, Michigan, United States Job Level : Middle Designation : Senior Property Manager at NAI Wisinski of West Michigan
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Insights For Selling To Michelle

During A Call Or A Meeting

DO's

  • Share testimonials from known people and give multiple examples of product value
  • Persuade objectively how your product will help them achieve their goals
  • Help them realize that there is no personal risk in making this decision

DONT's

  • Don't ask them to move fast, let them take their time and digest all the information
  • Avoid phrases like ‘trust me’, ‘you will just love it’ etc.
  • Do not sound overly eager, modulate your energy levels especially if you are generally enthusiastic

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michelle is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Michelle

  • They are likely to give you a clear answer without taking you around in circles. However, if you share a good relationship, they might not be so forthcoming.

Insights For Deal Planning

    How fast (or slow) will Michelle move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Michelle take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Michelle

Personality Compatibility


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