Michelle Lane, PMP, ITIL v3

Energizer
DISC Type : I

Managing Director at Deloitte

Poolesville, Maryland, United States

Overview

Michelle Lane is a Managing Director at Deloitte specializing in large-scale business and technology transformation projects. A Syracuse University graduate with PMP and ITIL v3 certifications, she is described as a highly professional and clear communicator. Her experience spans over two decades in both the private and public sectors.

Her professional interests include organizational design, program management, strategy, and change management. She has presented at conferences on topics such as Organizational Network Analysis, showcasing her expertise in visualizing workplace relationships to drive effectiveness.

She has demonstrated impressive loyalty and career growth, having risen through the ranks to Managing Director within Deloitte.

Personality Overview

Informal

Big Picture Person

Relationship Oriented

They are naturally enthusiastic, so take their promise with a pinch of salt.  They excel at seeing the bigger picture, and the long-term impact of their decisions. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Topics They Care About

Business Transformation
She has over 20 years of experience leading large-scale transformation projects for clients at Deloitte.
Organizational Design
Listed as a key interest area, focusing on how to structure organizations for optimal performance and change.
Change Management
A core part of her expertise involves guiding organizations and their people through significant operational and strategic shifts.

Media Appearances

Michelle has no verified media appearances

Work History

8-2019
Managing Director at Deloitte
8-2013
Senior Manager at Deloitte
8-2012
Manager at Deloitte Consulting
6-2006 - 8-2012
Senior Managing Consultant at IBM Global Services
2006 - 2006
Manager at Inforte Corp.

Education

1991 - 1996
Bachelor of Science (BSc) from Syracuse University
Education details unavailable from ESIPA

More Information

Social Presence :

Prographics :

Exp : 28 Location : Poolesville, Maryland, United States Job Level : Mid-senior Designation : Managing Director at Deloitte
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Insights For Selling To Michelle

During A Call Or A Meeting

DO's

  • Do some small talk, ask them how things are going on their side
  • Speak enthusiastically with energy, maintain a clear and confident tone
  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.

DONT's

  • Avoid ifs and buts, don’t talk too much about the risks etc.
  • Avoid overloading them with too much detail
  • Don’t be excessively objective, be a storyteller

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michelle is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Michelle

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Michelle move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Michelle take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Michelle

Personality Compatibility


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