Michelle Mahoney

Visionary
DISC Type : Ds

Chief Innovation Officer at King & Wood Mallesons

Melbourne, Victoria, Australia

Overview

Michelle is the Chief Innovation Officer at King & Wood Mallesons, where she spearheads innovation and transformation strategies focusing on generative AI and legal service design. With education from MIT Sloan, colleagues describe her as an enthusiastic, creative, and insightful international leader who excels at turning ideas into impactful, firm-wide initiatives.

Michelle was recognized as one of ILTAs 2025 Influential Women in LegalTech for her leadership and transformational work in the industry.

Personality Overview

Big Vision Person

Direct & Assertive

Early Adopter

They are very professional in their approach and can weigh multiple perspectives together.  They might take some time to make their mind up but once they do, they don't change it easily. Reading between the lines and seeing beyond your words comes naturally to them.

Topics They Care About

Gen AI in Law
She is actively building capability in generative AI, combining legal excellence with tools like Harvey to augment how her firm works and drive client outcomes.
Legal Service Design
A core focus of her role is designing and implementing technology-driven, client-centric legal services that add value and improve efficiency.
Digital Transformation
She leads digital strategy and readiness programs at her firm, informed by her executive education in Organizational Design for Digital Transformation at MIT.

Media Appearances

Michelle has no verified media appearances

Work History

7-2015
Chief Innovation Officer at King & Wood Mallesons
4-1996 - 6-2015
Director Legal Logistics at King & Wood Mallesons
1-2020
Board Member at MIT Center for Information Systems Research (CISR) Data Research Advisory Board
3-2020
APAC Client Advisory Board Member at Neota Logic Inc
9-2018 - 9-2021
Teaching Fellow at The College of Law Australia

Education

7-2021 - 9-2021
Data Monetization Strategy: Creating Value Through Data from MIT Sloan School of Management
2020 - 2020
Organizational Design for Digital Transformation from MIT Sloan School of Management

More Information

Social Presence :

Prographics :

Exp : 29 Location : Melbourne, Victoria, Australia Job Level : Leadership Designation : Chief Innovation Officer at King & Wood Mallesons
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Insights For Selling To Michelle

During A Call Or A Meeting

DO's

  • You can spend time on BANT (or other qualification methodology) but keep it to the point
  • Suggest clear next steps with confidence, don't be vague or hesitant
  • Come across as a trustworthy professional and be respectful, they usually know their game

DONT's

  • Don't go over them unless you are left with no other option
  • Don't shy away from asking hard questions, but be extra polite
  • Avoid putting conscious effort into relationship-building

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michelle is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Michelle

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Michelle move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Michelle take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Michelle

Personality Compatibility


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